Tanveer Ghulam Mustafa Channa
General Banking Officer
Pakistan
Summary of Career
1. Organized and charismatic Banker with more than 6 years of experience anticipating customer needs and bringing in millions of Deposit in assets. Dedicated to superior customer service and relationship management.
2. Provide top customer service and was recognized by board of directors for excellence in maintaining customer relationships
3. Assist bank customers with opening and closing accounts, including issuing debit cards and personal checks
4. Recommend appropriate account services to customers based on financial situation and communicate benefits to achieve 15-20 new
5. Demonstrated confidence as an experienced loan officer
6. Utilized strong analytical and problem solving skills to derive innovative solutions.
7. Added value by generating growth in balances and utilizing proactive approach
8. Handling customer queries face to face, over the phone or via correspondence.
9. Advising clients on mortgages and raising loans
10. Developing processes that reduce the time taken in processing loan
Experience as Universal Banker
ASKARI BANK LIMITED
21 June 2018
01 May 2020
•Able to deliver quality customer service, processing transactions in Smoothly and professionally manner.
•Able to fully concentrate on the customer and their needs, regardless of possible distractions.
•Inward/Outward Clearing/NIFT
Respond promptly to the queries of the customer.
•Issuance of DD/PO
Home Remittance/Money Gram etc
•Active participation in NTB and other business relative activities
Experience as Branch Banking Officer
mcb bank limited
11 June 2018
24 May 2019
•Process balance order/ standing order instructions as per customer’s request.
•Process stop payment of cheque requests within the stipulated time frame.
•Respond promptly to the queries of the customer.
•Process Account Opening Form & its documentation, improving the effectiveness of the database tools and services
•Vigorous Follow up for Dormant Activation & completion of formalities
Issuance of DD/PO
Home Remittance/Money Gram etc
Experience as Executive Administrative Assistant
08 August 2014
30 November 2016
•Executive Assistant with
management experience with a
strong talent for developing and
implementing a creative, hands-on. •Experience on documentations, •Drafting and emailing,
•Minutes of meetings.
•Proven ability to maintain a highly-motivated and well-disciplined. •Executive office documents record. •Superior interpersonal&
communications skills to foster
meaningful relationships with
Management, staff, and clients.
Experience as Accountant cum Documents controller
Habib Bank Limited
03 January 2011
07 May 2014
Make entries of the financial transactions of the organisation and get them checked from seniors.
File and maintain a record of various supporting documents sent and received by the organisation for reconciliation purposes.
Preparing the account statement and submitting to the financial officer.
Keeping track of daily and monthly transactions and looking into issues like mergers and acquisitions.
Able to deliver an exceptional customer service, processing transactions smoothly and professionally.
Able to fully concentrate on the customer and their needs, regardless of possible distractions.
Suggesting ways to the bank management to increase clients
Prepare and send notices to debtors for remittance of bills.
Process balance order/ standing order instructions as per customer request.
Process stop payment of cheque requests within the stipulated time frame.
Preparing financial reports for asset management investments
Preparing monthly as well as quarterly statements
Preparing and analysing accounting reports for the internal as well as external management
Adhering to the set principles of the organization in all the financial transactions
Manage difficult situations politely.
Respond promptly to the queries of the customer.
Process AO Form & its documentation, improving the effectiveness of the database tools and services.
Issuance of DD/PO
Master 21 July 2016
Master of Business AdministrationMaster 24 October 2019
Master Of Philosophy in Public administration