Sohail Iqbal
Head HR
Dubai
Summary of Career
1. Created, generated, and maintained effective HR reporting, including turnover, headcount, recruiting, organization charts, and other key metrics to drive organizational effectiveness
2. Provided day-to-day coaching to leadership on a variety of actions to include employee relations issues, policy interpretation and application; talent management and development; and organizational design consultation
3. Worked in partnership with other team members to build creative strategies around sourcing and attracting the best talent in a competitive market
4. Engaged fully with and utilizing human resources processes for team development, career planning and performance management.
5. Coordination of regulatory compliance of HRIS and HR data.
6. Strategizing hiring plan for forecasted positions of about PKR 14 million budget with managers for next 2 years
7. Expediting hiring of 500+ sales representatives for Servaid nationwide in every quarter, which is improving 40% store sales revenue
8. Prudently advised manager to consider internal talent for various entry- and high-level position that helped in 70% cost reduction on staff training
9. Fostering 70% compliance discrepancies on 500 recruitment cases amicably with Internal Audit Department •
10. Reconciling ATS with pre selection parameters, improving candidacy rate, and quality of application drastically
Experience as Assistant Manager T&D
Medisys Pharma
03 November 2008
31 December 2009
•Assisted Training and development Head for induction of L&D Programs
•Maintained personal staff training evaluations with 100% accuracy
•Developed a checklist for filing system which helped to boost tracking for compliance by 40%
•Designed controls for data management and confidentiality policies
Experience as Head HR & Administration
Peak Solutions Group Of Colleges
05 January 2010
30 December 2013
•Designed and expanded development programs based on organization and individual needs and conducted appraisals,
•Developed and supervised training for faculty members and developed & organized training programs for parents.
•Aligned the leadership team needs to the deliverables of the development program to ensure commitment and resources.
•Provide oversight for the review and implementation of staffing, development, and retention program targeted to build a high performing and inclusive workforce.
•Formalized the recruitment policy with Director for head office by surveying industry best practices and legal framework on EOE, which drastically helped improve [female staff percentage up to 15 per cent]
•Partnered with senior management to review and strengthen the organizational model through various programs and projects including but not limited to, Organization Assessment and Design, Local Job Mapping consistent with Global Mapping, Alignment on Compensation practices.
•Generate and provide monthly/annual regulatory reports to be submitted.
•Provide oversight for the review and implementation of staffing, development, and retention program targeted to build a high performing and inclusive workforce.
•Collaborated with branch office team to deliver holistic solutions that incorporate the requirements across teams.
•Accurately maintain employee records including across employee life cycle i.e. scan, store and retrieve employee work documents.
•Navigated effectively in a changing environment where competing priorities require flexibility including scheduling support when required
• Served as a partner to provide advice on organizational design issues.
•Monitored, understand, and manage the salary planning process for the assigned business areas. Lead the compensation planning process–Offer, Merit, Market, Promotions, and Bonus.
•Managed employee training programs, particularly for non-class based staff and budgets including identification of internal/external training opportunities, coaching and mentoring program development.
•Formalized the recruitment policy with Director for head office by surveying industry best practices and legal framework on EOE, which drastically helped improve [female staff percentage up to 15 per cent]
Core Achievements and Award:
•Intensely overhauled the recruitment cycle by re-engineering assessment tools, which helped in expedite processes by 50% and reduce the offer downturn rate by 40 % within the country office.
•Standardized a reporting mechanism for getting payroll information from regional staff, and saved company cost by 30%, which was occurring due to employee absenteeism and separation.
Experience as Manager HR & Training
Luna Cafe & Hotel
02 January 2014
27 February 2015
•Involved in the arrangement and facilitation of the property’s Orientation program to drive successful integration of management and hourly employees into the organization that supports a strong culture and brand strategy activation, taking an active part in the facilitation of the program.
•Supported the operation of recruiting events to help establish staff for the hotel.
•Developed planned, and devised fully-integrated HR strategies to support the business operating plan
•Ensured execution of Human Resources programs, functions, policies and procedures through visits
•Monitored and supported the selection/non-selection and offer processes to verify proper procedures are followed (e.g., valid reasons for selection/non-selection, applicants receive status notifications).
Core Achievements and Award:
•Staff Professional Development Programs award 2015
•Employee Of THE Year award 2014
Experience as Manager HR & Administration
LAatrium Restaurant & Hotel
02 March 2015
30 August 2017
•Implemented the recruitment and selection process for the property, ensuring the ATS is fully leveraged to the source, identify, screen, interview and select diverse high calibre talent. Specifically relates to non-management recruiting, internal applications and Employee Referral Programme.
•Supported the onboarding process for all new hires, liaising with HR Operations and the Government Relations, Protocol departments to ensure flight tickets, housing and visa are arranged in good time and in line with budget/forecasting controls
•Worked with hiring managers on open non-management roles, to balance the development of existing talent and business needs.
•Lead facilitates and supports all property training programs, on a need basis.
•Assisted with any Compensation and Benefits data compilation.
Core Achievements and Award:
•Developed and trained teams of over 2000+ employees from diverse culture to enhance their professionalism.
•Achieved bottom-line results through launching and administering E-Learning System at LAatrium.
•Received Award “Mentor of the Year” 2016 at LAatrium during annual Business Summit.
•Received the Best Employee Award of the year 2017 for delivering the best HR services
Experience as Head HR & Administration
Servaid Pharmacy Ltd
01 September 2017
31 October 2019
•Created, generated, and maintained effective HR reporting, including turnover, headcount, recruiting, organization charts, and other key metrics to drive organizational effectiveness
•Provided day-to-day coaching to leadership on a variety of actions to include employee relations issues, policy interpretation and application; talent management and development; and organizational design consultation.
•Performed talent acquisition, prescreens candidate applications and resumes for required skills; experience and knowledge to fit position requirements.
•Develop a dashboard of HR metrics to be presented at monthly, quarterly, and annual senior leadership meetings.
•Develop creative recruiting strategies to attract qualified professionals interested in opportunities.
•Bridge management and employee relations by addressing demands, grievances or other issues.
•Worked with leadership teams, ensuring consistent delivery of the HR function across all business areas.
•Reporting and evaluating people data to identify trends and issues which inform priorities and plans linked to the 2020 group business plan.
•Ensured that the recruitment process holds a high validity and that candidates are being assessed in a quality-driven way.
•Worked in partnership with other team members to build creative strategies around sourcing and attracting the best talent in a competitive market
•Engaged fully with and utilizing human resources processes for team development, career planning and performance management.
•Coordination of regulatory compliance of HRIS and HR data.
•Work closely and collaboratively with Finance in ensuring a smooth integration of payroll process.
•The ensured smooth running of all administrative functions in the Head office
Core Achievements:
•Saved about PKR 4 million of HR budget by coordinating advertisement and negotiating services of hiring portals on nominal service rates with multiple free features
•Saved 40% cost by storyboarding onboarding process including pretest of educational documents
•Prevented recruitment turnover by 20% through replacing groundbreaking tools for recruitment and selection to hire the best talent
•Negotiated all contracts below 10% of the total assigned value that saved about 70% in the head of contract management
•Curated the EOBI pending cases of more than 500 staffers with the concerned department, before the year closing, increasing the staff satisfaction
Master 23 September 2009
HRM