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Address:
Business Village B, Deira, Dubai

Shireen Banu
Sr. Customer Service Executive
Abu Dhabi

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Last seen: 22 January 2026 3:54 PM
Skills
Business Banking Customer support Quality assurance Team Collaboration Sales Analysis Insurance Agent Account management account handling complaint multitasking data entry
Profile Details
Experience 10 Years
U.A.E Experience 7 Years
Industry Banking & Finance
Nationality Indian
Visa Status Visit Visa in UAE
Qualification Master - Masters in General Insurance and Risk Management
Driving License na
Industry Titles
Banking & Finance

Airlines

Education/Training/Library
Summary of Career
  1. Delivered excellent customer service in a retail banking environment, ensuring high levels of customer satisfaction.

  2. Processed credit card applications, including customer verification, credit checks, and setting credit limits as per FAB policies

  3. Assisted customers with loan and credit card inquiries, applications, and charges related to their documentation requirements

  4. Maintained and updated customer records in FAB core banking and CRM systems. Provided information and guidance on personal loans, mortgages, credit cards, and account services.

  5. Coordinated with operations, credit, and IT teams to resolve customer issues and service requests efficiently

  6. Collected and documented customer feedback to support service improvement initiatives. Proactively contacted customers for service follow-ups, account updates, and product promotions

  7. Built and maintained strong customer relationships to improve customer retention and loyalty.

  8. Provided personalized financial advice to clients on banking products including current and saving account, loans, mortgages, and credit cards.

  9. Conducted financial needs analysis to recommend suitable products, cross-sell banking solutions, and meet sales targets

  10. Educated clients on digital banking solutions, online platforms, and payment services to improve engagement and adoption.
Resume / CV

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Achievements
No achievements available.
Work Experience
Sr. Customer Care Executive
First Abu Dhabi Bank
04 December 2008 — 31 May 2016
• Delivered excellent customer service in a retail banking environment, ensuring high levels of customer satisfaction
• Processed credit card applications, including customer verification, credit checks, and setting credit limits as per FAB policies
• Assisted customers with loan and credit card inquiries, applications, and charges related to their documentation requirements
Academic Qualification
Master
31 October 2008
Masters in General Insurance and Risk Management

Master
31 May 2004
Masters in English Literature

Matric
31 March 2000
Bachelors in Life Sciences Hons.

Intermediate
31 May 1998
O Level diploma in Computers
Certifications
Name: Customer Service Management
Duration: 1 year
Description:
Customer Service

Name: Computer Fundamentals and C Programming Language
Duration: 1 year
Description:
Software Packages and C Programming Language

Name: General Insurance and Risk Management
Duration: 1 year
Description:
General Insurance and Risk Management

Name: Banking
Duration: 6 months
Description:
Banking Procedure.
Posts & Jobs Matching Titles / Positions
Customer Service Personal Banker Administrator Complaint Handler Receptionist
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Post May 19, 2026
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Requirements:

1 to 2 years UAE experience in Administration, HR, recruitment and documentation is required.

Good communication skills.
Bachelor's Degree.

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Email your resume to recruiter@enrollmeuae.com
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Required: 1-4 years experience

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Post May 14, 2026
HIRING First Abu Dhabi Bank (FAB) POSITION Branch Customer Service Officer JOB LOCATION Al Dhafra – Western Region o HIRING
First Abu Dhabi Bank (FAB)

POSITION
Branch Customer Service Officer

JOB LOCATION
Al Dhafra – Western Region of Abu Dhabi

REQUIREMENT
• Minimum 2+ years UAE banking sales experience
• Strong communication and customer‑handling skills
• Ability to achieve monthly sales targets
• Professional attitude and teamwork mindset

RESPONSIBILITY
• Achieve assigned sales targets
• Promote FAB banking products
• Deliver excellent customer service
• Maintain strong customer relationships
• Ensure compliance with FAB policies and UAE Central Bank regulations

SEND YOUR CV TO
Mustafa.yasin@bankfab.com
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Post May 12, 2026
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Proficiency in MS Office is essential for this role.

Salary: 3500 AED
Preference: Own Visa / Spouse Visa
Interested candidates may share their CV on WhatsApp: +971554465332
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Ghaniya Atta
Post May 12, 2026
#Du #Franchise Channel Partner is #hiring Indoor Customer Service Representative, * Must be Inside UAE - preferable on #Du #Franchise Channel Partner is #hiring Indoor Customer Service Representative,

* Must be Inside UAE - preferable on Visit Visa.

* Telecommunication Sales Experience is preferred.

* Interview and training location: Abu Dhabi.

* Work location: All Emirates

* Required Nationality: Indian, Philippine and Nepal

* Monthly salary - 3500 (Based on UAE Telecom Experience) + Incentive

* Benefits are included as per UAE Labour Law

Please send your CV to
Careers@perfectway.ae

Note: You must send the application mail with subject “CSR Job Application”
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Post May 12, 2026
Hiring Sales Representative! Loom Collection is seeking a passionate, customer-focused professional to join our team Hiring Sales Representative!

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Key Responsibilities:
* Respond to customer inquiries via email, phone, and live chat to drive and close sales.
* Assist clients with product selection and resolve their queries effectively.
* Organize and manage offline marketing materials.
* Maintain showroom standards for client visits.
* Support team collaboration while maintaining brand values and aesthetics.

If you have experience in sales or customer service and enjoy working in a dynamic, creative environment, we would love to hear from you!

Location: Dubai Investment Park, UAE
Job Type: Full-Time

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Post May 11, 2026
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Interested candidates may apply with their CV to hr@vfm.ae
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Post May 10, 2026
Sales Administrator IFFCO Group Sharjah · UAE Job Description Key Responsibilities: Responding to general enquiries Sales Administrator
IFFCO Group
Sharjah · UAE

Job Description
Key Responsibilities:

Responding to general enquiries
Answering telephone calls and relaying messages to sales representative
Maintaining the Vendor/ customer files as per company guidelines
Preparing and tracking sales proposals/agreements.
Assisting customers on requests that can be handled internally within the framework of delegated responsibility.
Promoting communication, coordination, and cooperation between Marketing and other departments.
Assisting in maintaining the customer base through good service and customer support
Handling incoming sales calls and potential business deals
Generating MIS reports for departments review.

Skills
Competencies:

Behavioral: Cross- functional handling, Problem solving, Communication skills, Team Player, Negotiation skills

Technical: Knowledge of MS Office, ERP systems, Sales and Production processes

Residence location
United Arab Emirates

Application via bayt

https://www.bayt.com/en/uae/jobs/sales-support-executive-jobs/?utm_source=chatgpt.com&jobId=5444175
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Post May 10, 2026
Job Title: Sales Executive (Customer Service Experience Required) Location: Dubai Availability: Immediate Start - Must Job Title: Sales Executive (Customer Service Experience Required)

Location: Dubai
Availability: Immediate Start - Must be able to drive

Job Summary

We are seeking a dynamic and results-driven Sales Executive with a strong background in customer service. The ideal candidate will be responsible for driving sales, building lasting customer relationships, and delivering exceptional service standards. This role requires a proactive individual who can balance sales targets with a customer-first approach.

Key Responsibilities

Identify and develop new business opportunities to achieve sales targets
Build and maintain strong relationships with new and existing customers
Provide professional and timely customer service across all touchpoints
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Handle customer inquiries, complaints, and follow-ups efficiently
Maintain accurate records of sales activities and customer interactions
Collaborate with internal teams to ensure smooth order processing and delivery
Stay up to date with product knowledge and market trends
Requirements

Proven experience in sales, with a strong customer service background
Excellent communication and interpersonal skills
Strong negotiation and closing skills
Ability to handle customer concerns professionally and effectively
Self-motivated, target-driven, and able to work under pressure
Good organizational and time management skills
Proficiency in MS Office and CRM systems is an advantage
Must be available to join immediately
Preferred Qualifications

Experience in retail, FMCG, or B2C/B2B sales environments
Good communicator
What We Offer

Competitive salary and incentive structure
Supportive and growth-oriented work environment
Opportunity for career advancement

Application via Indeed:

https://ae.indeed.com/q-sales-customer-service-executive-jobs.html?utm_source=chatgpt.com&vjk=3f884ef4af96e3db
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Post May 08, 2026
We are hiring a Cashier for our restaurant located in Dubai Marina. Only candidates with restaurant experience will be c We are hiring a Cashier for our restaurant located in Dubai Marina.
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Requirements:
• Presentable and professional personality
• Strong customer service skills
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Post May 07, 2026
???? URGENT HIRING ???? POSITION Sales Promoters (Liquor Store) LOCATION ????: DIP, DUBAI CONTRACT DURATION: 2 Months ( ???? URGENT HIRING ????

POSITION Sales Promoters (Liquor Store)
LOCATION ????: DIP, DUBAI
CONTRACT DURATION: 2 Months (Extendable)

????SALERY: AED 4,000 – AED 4,200
Working Schedule:

????6 days per week
????8 hours duty + 1-hour break

✳️REQUIREMENT

MALE CANDIDATES ONLY
Must have own visa
Retail sales experience is required
MUST BE AVAILABLE TO JOIN IMMEDIATELY

????NATIONALITIES: Indian, Sri Lankan, Nepali only

✳️JOB ROLE:

Promote and sell liquor products in-store
Assist customers and provide product recommendations
Maintain product displays and ensure stock availability
Deliver excellent customer service

???? INTERESTED CANDIDATES SEND YOUR CV VIA WhatsApp to +97150 975 8312

*
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Post May 07, 2026
???? Position: Receptionist (Parent Relations Officer) ???? Salary: AED 9,000 - AED 10,000 per month ????Location: UAE, ???? Position: Receptionist (Parent Relations Officer)
???? Salary: AED 9,000 - AED 10,000 per month
????Location: UAE, Dubai

????️Entity name: Newlands School - Dubai

✅️ Key Responsibilities:
????️Manage front desk operations, including welcoming visitors, parents, and students, handling sign-ins, and ensuring a positive first impression.
????️Handle phone and email communications by responding to inquiries, routing messages appropriately, and maintaining professional correspondence.
????️Build and maintain strong parent relationships by addressing inquiries, resolving concerns, and ensuring a high level of satisfaction.
????️Facilitate effective communication between parents and school staff to ensure smooth coordination and information flow.
????️Support admissions processes by assisting prospective parents, providing relevant information, and guiding them through enrollment.
????️Coordinate and schedule campus tours while supporting the admissions team with application processing and follow-ups.
????️Contribute to a welcoming and professional school environment that reflects the institution’s values and enhances overall experience.

???? Interested candidates can send their CV to:
admissions@newlandsschool.ae

???? Please highlight in your application: Your reception and customer service experience Educational environment or school experience (if applicable). Subject Line: "Parent Relations Officer Receptionist Application - [Your Name]

???? Disclaimer:
????️You must only apply directly to the mentioned email address.
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Post May 06, 2026
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???? We’re Hiring at Tint Tone Shades | Dubai ???????? As we continue to grow, we’re looking for passionate, talent ???? We’re Hiring at Tint Tone Shades | Dubai ????????

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✨ Open Positions:
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Mandatory - Dubai Experience

If you have experience in interiors, fit-out, construction or design and want to be part of a fast-growing premium brand creating exceptional spaces, we’d love to connect.

???? Location: Dubai
???? Send your CV to: [sona@tinttoneandshade.com & shalini@shalini@tinttoneandshade.com]

???? Contact: +971 50 686 6978 / +971 56 800 6880

Join us in building beautiful residential spaces and a stronger future.

#Hiring #DubaiJobs #InteriorDesignJobs #FitOutJobs #ProjectManager #SiteSupervisor #HRJobs #DubaiCareers
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Post May 06, 2026
Urgent Hiring: Receptionist – Dubai (Al Qusais) Top Rock Interiors LLC is looking for a dynamic and professional Recep Urgent Hiring: Receptionist – Dubai (Al Qusais)
Top Rock Interiors LLC is looking for a dynamic and professional Receptionist / Front Office Coordinator to join our team immediately. This role is ideal for someone who can represent our company with confidence and ensure smooth front office and administrative operations.
???? Why Join Us?
• Stable and growing organization
• Timely salary and employee benefits
• Long-term career growth opportunities
• Exposure to the interior fit-out industry
• Supportive and professional work environment
???? Location
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⏰ Working Hours
• Monday to Friday: 8:30 AM – 5:30 PM
• Saturday: 8:30 AM – 2:30 PM

????‍???? Key Responsibilities
• Serve as the first point of contact for visitors and incoming calls
• Manage front desk operations with professionalism
• Provide administrative and clerical support
• Maintain an organized and efficient office environment
???? Candidate Profile
• Positive, proactive, and eager to learn
• Calm and composed under pressure
• Strong organizational and multitasking abilities
• Professional communication and presentation skills
???? Requirements
• Good command of English (spoken and written)
• Basic proficiency in MS Office
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⭐ Additional Advantages
• UAE work experience
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???? How to Apply
Send your CV to: recruitment@toprockinteriors.com
Subject line: Receptionist – Immediate Joiner
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Post May 06, 2026
???? We’re Hiring – UAE Nationals Only (Emirati Candidates) ???? Location: Dubai – Jebel Ali industrial area 1 ??? ???? We’re Hiring – UAE Nationals Only (Emirati Candidates)
???? Location: Dubai – Jebel Ali industrial area 1
???? Employment Type: Full-time

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???? Kindly mention the position you are applying for in the email subject and include your salary expectation in the email.

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Post May 05, 2026
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• Accounting Officer
• Customer Service Executive
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• Minimum 3 years of experience in Dubai in the same or similar role
• Previous experience in a cleaning or facilities management company is mandatory
• Strong communication and organisational skills
• Ability to work in a professional and structured environment
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• Minimum 5 years of driving experience in the UAE
• Valid UAE driving license
• Experience with cleaning or facilities management companies is preferred
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• Employment visa in accordance with UAE Labor Law
• Medical insurance
• Professional working environment
• Career growth opportunities
Interested candidates are requested to send their CV to:
info@miracleaning.ae
CC: miracleaning3@gmail.com
WhatsApp: +971 50 498 5938

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Post May 03, 2026
We’re Hiring Full-Time Baristas – Dubai We are currently looking for passionate and dedicated Barista applicants to We’re Hiring Full-Time Baristas – Dubai
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• Good communication and customer service skills
• Can work in a fast-paced environment
• Flexible and responsible
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WhatsApp: 0501639043
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