Mahnoor Tai
HR Professional
Dubai
Summary of Career
1. Liaised between senior management and employees to deliver recruitment strategy, handle processes, and provide Project support.
2. Trained new employees in knowledge of company policies and procedures.
3. Managed the Human Resources department by hiring, training, and managing staff members, increasing career growth.
4. Provided independent feedback on staff performance including Managers
5. Provided independent analysis about staff performance for the purpose of merit-based promotion and raises whilst always prioritizing the best interest of the company
6. Monitored employees' productivity through Bitrix24 and managing employees' time through TimeDoctor
7. Communicated with management, team, and customers in a professional manner using a combination of emails, phone calls, instant messages, and face-to-face meetings.
8. Running end-to-end recruitment process for candidates which includes candidate tracking, first-line screening, and handling interview schedules for candidates and senior managers.
9. Managed client transactions, providing excellent customer service to ensure customer retention.
10. Managing social media handles and marketing campaigns such as Facebook Lead Generation.
Experience as HR Generalist
Thekaydaar Online Pvt Ltd.
02 September 2019
31 December 2022
Recruited highly-talented individuals by providing 5 candidates for a vacancy.
Defined ongoing administrative support to senior executives, driving organizational success through management of daily operations and special projects.
Communicated with management, team, and customers in a professional manner and generated revenue of more than PKR1M in a month.
Administered employees’ payments, attendance, and payroll records as assigned.
Collaborated with the design and marketing team to improve social media handles and marketing campaigns such as Facebook Lead Generation.
Established client transactions, providing excellent customer service to increase customer retention by 75%.
Experience as Adhoc HR Manager
MAK IT Solutions Ltd
20 December 2022
To date
Liaised with 5 clients and freelance Engineers daily requesting documents for the onboarding team.
Updated Clients, and Contractors on ZOHO CRM to increase management efficiency by 75%.
Screened 50+ resumes in a day and finalized the candidates of Adhoc IT Engineers Support Service.
Experience as HR Manager
Canada Conserve
14 February 2022
To date
Led 15+ employees in implementing different functions (HR, Admin, Sales and Project Management).
Collaborated with sales and project teams in closing deals worth $300,000 in a week.
Assessed a 5-member cross-functional (project, engineering, sales, support) team and coordinated with three business partners toward the successful reactivation campaign with a lead return rate of 60%.
Managed a recruitment process to improve and consolidate end-to-end communication flow among 5 departments and cut down paperwork by 75%.
Conducted workload assessments and devised new operational processes that led to a 40% increase in productivity.
Liaised with the Human Resources department by hiring, training, and managing staff members, increasing career growth by up to 25%.
Monitored employees' productivity through Bitrix24 and managing employees' time through Time Doctor.
Bachelor 06 December 2018
BBAIntermediate 15 June 2013
Pre MedicalMatric 15 June 2011
Science