Summary of Career
1. Collection
2. X
3. Call center
4. Sales executive
5. Sales executive
6. Sales executive
7. Sales executive
8. Sales executive
9. Sales executive
10. Sales executive
Experience as field agent, Collections Dep.
01 April 2019
15 January 2020
- While adhering to company policies and procedures, demonstrates good customer service skills while initiating outbound calls, field visits and receiving inbound calls from customers.
- Keeping track of assigned accounts to identify outstanding debts
- Planning course of action to recover outstanding payments.
- Locating and contacting debtors to inquire of their payment status.
- Review collection queue to perform collection activities accordingly.
- Skip trace, Locate and contact debtors to inquire of their payment status.
- Negotiate payoff deadlines or payment plans.
- Handle questions or complaints.
- Possess strong communication and negotiation skills.