Faheem

Customer Service Representative
Abu dhabi


Profile Views 187

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Skills
Surveillance Cameras Monitoring Communication Coordination Detail Oriented Conflict Resolution Safety Compliance Customer Service Writing Reports Physically Fit Problem-Solving MS Excel MS Word MS Powerpoint Driving license
  • Experience
    5 Years
  • U.A.E Experience
    --
  • Industry
    Telecommunication / Customer Service
  • Nationality
    pakistani
  • Visa status
    Visit Visa in UAE
  • Qualification
    Intermediate - commerce
  • Driving License: Passed driving test
Other Matching Titles/Position
Industry Titles
Telecommunication / Customer Service

Summary of Career

1. Respond to question and concerns about service, and escalate calls appropriately.


2. Consult with customers on options for services.


3. Consistently improve customer satisfaction through expert resolution of conflicts, issues, and concerns.


4. Balanced daily cash deposits and bank vault inventory with a zero error rate


5. Answer customer telephone regarding existing Memberships.


6. Consistently improve customer on options for services


7. Coordinating office activities and operations to secure efficiency and compliance to company policies


8. Submit timely reports and prepare presentations/proposals as assigned.


9. Keep stock of office supplies and place orders when necessary.


10. Writing letters and emails on behalf of other office staff.


Work Experience (Employment History)
Academic Qualification

Matric 01 June 2006

B grade

Intermediate 01 July 2008

commerce

Intermediate 01 July 2008

Icom
Certifications
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