Faheem
Customer Service Representative
Abu dhabi
Summary of Career
1. Respond to question and concerns about service, and escalate calls appropriately.
2. Consult with customers on options for services.
3. Consistently improve customer satisfaction through expert resolution of conflicts, issues, and concerns.
4. Balanced daily cash deposits and bank vault inventory with a zero error rate
5. Answer customer telephone regarding existing Memberships.
6. Consistently improve customer on options for services
7. Coordinating office activities and operations to secure efficiency and compliance to company policies
8. Submit timely reports and prepare presentations/proposals as assigned.
9. Keep stock of office supplies and place orders when necessary.
10. Writing letters and emails on behalf of other office staff.
Matric 01 June 2006
B gradeIntermediate 01 July 2008
commerceIntermediate 01 July 2008
Icom