Muhammad Awais
IT Administrator
Abu Dhabi
Summary of Career
1. Presenting 4 years’ Experience as a Store keeper and Technical Mechanic in a Mobile and Computer Shop
2. Presenting 3 years’ Experience as an IT Administrator and Documents Controller in Textile Mill.
3. Having Bachelor’s Degree in Art & Diploma in Computer Information Technology.
4. Proficient in the use of MS Office
5. Excellent communication skills, both verbal and written.
6. Knowledge of basic security and fire inspection procedures
7. Skill in observing situations and decision making
8. Skill in dealing courteously with public
9. Mobile & laptop Sales Dealing with Customers.
10. Mobile and Computer Repairing | Mobile & Laptop Diagnostic Tools
Training from Rexcity Faisalabad, Pakistan, Diagnose the Issue of Motherboard, and other components of the Computer and repair the effected part of the computers
Experience as IT Administrator & Documents Control
01 March 2013
31 May 2016
Installing and configuring software, hardware and networks
Installing CCTV Cameras and monitoring the cameras
Monitoring system performance and troubleshooting issues
Upgrade systems with new releases and models
Diagnose and troubleshoot the system problem
Repair the System if any repairing required.
Manage all flows of documents either in electronic form or hard form.
Ensure Document Management accordingly to established procedures or standards (documents numbering, formats, issuance, review, dispatch, recording and archiving).
Process incoming & outgoing documentation
Experience as Sales Person and Computer & Mobile Technical Mechanic
01 June 2016
14 February 2020
Daily opening and closing duties.
Greeting customers, offering assistance and information about products.
Ringing up and recording sales and processing payments.
Maintaining storefront, including cleaning, merchandising, and rotating displays.
Receiving, tagging, and putting out new items for sale.
Contacting customers for in-store pickups.
Discussed with client and documented problems concerning mobile or Laptop unit.
Provided free troubleshooting and repair estimates for client approval.
Ensured that center has replacement kits and spare parts for any planned repair and order these from manufacturers as required.
Opened, disassembled, repaired, replaced parts, and reassembled units when done.
Tested repaired units and advised clients when they could retrieve their units.
Matric 15 August 2010
Secondary School Certificate From Board of Intermediate & Secondary Education, Faisalabad, PakistanIntermediate 15 August 2013
DAE in Computer Information Technology from Punjab Board of Technical Education, Faisalabad, PakistanBachelor 15 October 2017
Bachelor’s in Art from Allama Iqbal University, Islamabad, Pakistan