Experience as System Administrator

• Employer

  Akshaya Common service Centre

• From

  03 June 2015

• To

  23 October 2017

• Detail

   Setting and maintaining MS active directory ,DNS DHCP services.
   Operator Installing and troubleshooting desktops ,networks.
   Customize desktop applications to meet user needs.
   Create projects that are designed to either add functionality required by the company or to address ongoing network failure issues.
   Engage in regular network troubleshooting activities and resolve network connectivity issues
   Configured and installed New Windows 2012R2 Server
   Office Management
  

Experience as System Administrator

• Employer

  AWOK.COM

• From

  08 February 2018

• To

• Detail

  nstall, upgrade, support and troubleshoot Enterprise Applications hosted on Windows Server 2012 r2
   Manage Office 365 , Bitrix 24, various portals of company
   Identify incidents, analyze , give remote support and raise tickets to different projects in JIRA Ticketing system.
   Network design and establishment, including: LAN, Wireless LAN, WAN etc…
   Level 1 and Level 2 Support for both client users as well Developing Teams.
   Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management Console (GPMC); DHCP; WINS; and DNS.
   Administrating CRM application Bitrix and giving support to the clients if situation arises.
   Managing storage for Network cameras in warehouse
   Maintaining inventory of all IT assets with proper records
   Administrating the whole IT infrastructure of different branch office
   Configuring, Managing and Maintaining Networking Equipment’s like manageable Switches, Routers, IP cameras, Access systems, CCTV etc.
   Maintaining Astercc Call Centre {iPBX) Solution
   Setting IT infrastructure for new Offices
   Remote support to all branches of AWOK in UAE,KSA,India,Egypt,China, Singapore, Ukraine and Pakistan