Santhosh Samalla
IT SUPPORT ENGINEER
DUBAI
Summary of Career
1. A Successful System Administrator with extensive hardware and software experience running and monitoring an Extensive knowledge of IT operating systems, especially Windows 2016,2012Server, Windows XP, Windows7 and Windows10.
2. • ZKTECO Attendance Maintenance and Adding new employee details and provide check- in/out services.
3. • Maintaining DVR and CCTV Observation.
4. • Maintaining Web Server and new email creation for employees and provide storage restrictions.
5. • Network folders creations in QNAP NAS and user ID and password creations in NAS. And Giving shared folder permissions to the users.
6. • FortiGate Firewall Maintenance and create internal polices and rules creation and giving internet access to the employees as per management decision.
7. • Quick heal Internet security Antivirus installation and Maintenance and Troubleshooting of LAN networking.
8. • Installing & configuring new PC’s, printers with proper configuration of software’s & drivers according to the user’s requirement.
9. • Responding to day-to-day PC hardware/LAN/printer operational issues and troubleshooting, providing support for software like MS Office.
10. • Diagnose and troubleshoot technical issues, including account setup and network configuration
Bachelor 25 August 2015
Stream : Information Technology