Syed Touseef Ali
IT Support
Dubai
Summary of Career
Experience as IT Officer
HealthPlus Medical Services
03 August 2014
05 September 2019
• MS Windows 2008/2012 R2 with HP/ DELL Servers & Virtualization (Hyper-V) & VMWare
• Manage RDS Remote App clients in Windows 2012R2 for remote Dubai IVF Staff
• Weekly DB & Application Backup to NAS automatic and manual
• Troubleshoot Users Network, Internet Access, Outlook POP/IMAP and Remote Application issues
• Installation of Healthcare software like Pragmedic HIS, MediTex IVF etc
• Troubleshoot Avaya IP Phone issues
• HIKVision CCTV (DVR & NVR) and Door Access application
• Manage weekly/monthly site inspection for all CCTV, UPS and Server rooms
• Weekly Task report to IT Manager
Master 20 October 2004
Master in Computer Science from University of Karachi