Experience as System Administrator

• Employer

  Maylaa International Trading LLC

• From

  29 August 2017

• To

  To date

• Detail

  • Re engineered company’s systems setup, optimizing system performance, installing upgrades/patches, establishing system monitoring and maintaining security protocols.
  • Ensured that all server hardware, operating systems, software and procedure s aligned with organizational standards and strategic business plan.
  • Optimized system availability (maximum uptime) and equipped company with scalable systems to support business growth.
  • Acted as escalation point for troubleshooting advanced network/systems issues; consistently earned 100% issue resolution by providing excellent service to the team
  • Creating users based on roles in Microsoft Dynamics Ax. Maintaining the Application, Retail Module and SQL Database servers of Microsoft Dynamics Ax. Coordinate with ERP Support team to facilitate major AX support requests.
  • Maintaining multiple nodes of Hyper V servers in the environment.
  • Maintaining Microsoft Exchange server and creating email accounts for the employees in the environment both in the Exchange server cPanel and AWS work mail
  • Backing up and restoring (if necessary) multiple nodes of Hyper V servers Using Veeam Backup and Re plication 9.0.
  • Maintaining and adding point to point VPN clients using SonicWall firewall in different locations in UAE.
  • Installing and configuring CCTV cameras in the environment and in different locations.
  • Configuring , installing Monitoring and Troubleshooting wireless access points and controllers o f Ubiquiti, Cisco, Motorola, Zyxel, Netgear, TP Link and D Link.
  • Crested and managing captive portal for guest internet in office and the retail outlets all around UAE.
  • Trained employees across the departments on network operations including log in procedures, network management software, permissions, printing issues, security and use of software.
  • Installation, configuration, troubleshooting, support, and Installation, configuration, troubleshooting, support, and maintenance of PC maintenance of PC and peripherals including desktop computers, nd peripherals including desktop computers, printers, scanners, modems, and networked printers, printers, scanners, modems, and networked printers.
  • Set up workstations and laptops for new employees, configured and laptops for new employees, configured systems, ensure network connectivity, and installed and tested systems, ensure network connectivity, and installed and tested hardware and software.