Yasir Abbasi

Customer service exec6
Dubai


Profile Views 183

Recommendations (0)

Skills
Customer serviceservice executive Computerized accounting Advance excel
  • Experience
    10 Years
  • U.A.E Experience
    --
  • Industry
    Telecommunication / Customer Service
  • Nationality
    Pakistani
  • Visa status
    Employment Visa in UAE
  • Qualification
    Bachelor - Got 60% marks
  • Driving License: Available
Other Matching Titles/Position
Industry Titles
Telecommunication / Customer Service

Summary of Career

1. Contacting Customer through phone or in person to answer there quirks about product and services


2. Having 10 years of experience in both inbound and outbound call center sections.


3. Working as television sales agent to promote company products and services.


4. Using company SOP's to cater customer issue and forwarding complaints to relevent departmentso.


5. Generating daily weekly and monthly reports of teams performance according to given KPI.


6. Working in rotational shifts as required by the management.


7. Able to work under pressure and difficult situations


8. Multitasking nature of work.


9. Dealing hyper and rude customer very efficiently and politly


10. Helping the management to make Decisions for the betterment of customer services


Work Experience (Employment History)

Experience as Sales Representative

  • Employer

  • From

    06 August 2019

  • To

    23 September 2019

  • Detail

    Worked as a outdoor sales representative with duties to deliver cars to customers.

Experience as Customer Service Executive

  • Employer

    Ufone

  • From

    02 June 2008

  • To

    01 May 2018

  • Detail

    Working at both inbound and outbound departments.

Academic Qualification

Matric 20 March 2002

Got 69% marks

Intermediate 19 May 2004

Got 58% marks

Bachelor 01 August 2007

Got 60% marks
Certifications
Recommend Yasir Abbasi
Related UserList of Members
Mentor
Liaqat Ali

Mechanical Enigeer
Abu Dhabi

Last Login: 22 December 2024 4:36 PM
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