Muhammad Ali Jamali
HR and Office Manager
Sharjah
Summary of Career
1. Providing managerial support to the organisation.
2. Providing C-Level assistance to the Director and CEO on their daily operational requirements
3. HR management based on leaves, salary certificates, attendance & employee performance.
4. Providing PRO services for DIFC, DSO and 2454 Abu Dhabi freezones.
5. General financing support for daily cash, credit and cheque payments.
6. Bridging gaps between departments to ensure smooth transition of communication.
7. Tackle employee disputes, complaints and grievances.
8. Introduce changes where cost cutting and time saving measure can be implemented to increase operational efficiency.
9. Track on employee KPIs from various departments to ensure improvements can be established.
10. Advertise, on phone screening, interviewing and short listings candidates for suitable vacant roles.
Experience as HR Manager / Office Manager
Spectrum UAE Ltd
15 May 2016
31 December 2019
• Facilitated and prioritized the rebuilding of the organization’s HR function and proposed alternative methods of
operational management, which resulted in 10 % of annual cost-savings.
• Cut data processing time by 20% by integrating a Google tracking system for operational files and records.
• Managed daily operations during the absence of CFO and CEO and provide C-level assistance to management and
senior managers.
• Maintained and enforced continuity among corporate, division and local work teams by documenting and
communicating actions, irregularities, and continuing needs.
• Structured and implemented programs and policies in the areas of training, compensation structures, benefits
packages, incentives and new-employee orientation.
• Pioneered a management of attendance and late arrival policy, which has reduced absenteeism levels in the
workplace by 5%.
• Advised and influenced managers on organizational policy matters and recommend needed changes to boost
employee performance.
• Devised creative and cost-effective incentive and morale boosting programs (including special events and a tiered
awards structure) that increased employee satisfaction and productivity.
• Collaborated with department IT staff to develop dashboards and other data management tools resulting in 20% timesaving.
• Introduced and implemented KPI reporting pattern for lead to close ratio for the sales team in order to monitor
progress for business development.
• Monitor and perform P.R.O related tasks such as visa processes, immigration disputes, communicate amongst various
free zones for any specific requirement, government departmental tasks and company lease renewals.
• Achieve financial objectives by anticipating requirements. Submitting information for budget preparation, scheduling expenditures, monitoring costs, annual appraisals and petty cash management.
• Headed multiple successful training sessions for staff on office safety practices and precautionary measures during an emergency.
• Collaborated with sales and accounts department to improve pricing and invoicing accuracy.
• Deposits sales on a daily basis from all branches and tallying invoiced details.
Experience as Business Process Associate
Basecamp Data Solutions
11 December 2013
12 February 2016
• Introduced a time tracking system for contractors in order to track their daily hours on individual work sites.
• Assisted in sales development.
• Developed a customer complaint scheduling system resulting in cost savings from reduced revisits to properties and quality control assurance.
• Schedule maintenance appointments for our tenants and ensure task completion with quality control.
• Preparing Management Reports either Financial or Operational as and when required for the effective and smooth
operations of the company.
• Track utility progress for commercial and residential locations.
• Make payments for maintenance supplies, residential and commercial utilities.
Experience as HR Executive / Service Advisor
Radical Chassis Solutions
14 March 2012
23 October 2013
• Developed new quality checklist standards for better quality performance and reliability.
• Managing workplace safety issues.
• Assist in implementing organization's HR policies.
• Recording, maintaining and monitoring attendance to ensure employee punctuality.
• Maintaining and regularly updating master database (personal file, personal database, etc).
• Translating customers’ repair problems into standard repair terminology.
Bachelor 16 November 2016
Bachelors in Social Sciences obtained from University Of Sindh located at Hyderabad, Sindh, PakistanOther 23 December 2020
CIPD - Level 5 Diploma - HRM