Raquib Shaikh
Desktop Support Engineer
Margao
Summary of Career
1. Handling US Clients Remotely
2. Maintain Asset Inventory
3. Setup of New Laptop & Desktops
4. Troubleshooting Software & Hardware issues
5. Configuration of MS O365 Apps
6. Setting up Device on Domain
7. Network Troubleshooting
8. Managing with Vendors for Routine AMC services
9. Providing On-Site and Remote assistance to End Users
10. Responding to Client IT Support requests
Bachelor 13 April 2019
Bachelor in Computer Applications (BCA) is a 3 Year Degree Certificate course, which teaches Computer Hardware, Software and Networking, Also including all basic to advance Computer and Programming related topics.