Summary of Career
Experience as Associate Engineer
Pakistan Telecommunication Limited Company (PTCL)
03 August 2009
04 July 2011
Installed and supported network and software
Setup, configure and troubleshoot LAB equipment and telephony devices
Provided training to customers on operating equipment and resolving minor issues
Troubleshooting & administration, alarm monitoring, circuit testing, network management & maintenance of network
Responsible to coordinate and manage the telecom supplier/vendor and ensure the execution of services as per
contract terms & conditions
All services of telecom should be delivered as per standard and SLA's
Served as a primary tag of telecom services to provide and maintain sufficient backups
Performing Acceptance Tests
Achieved 100% network availability