Summary of Career
1. 1. 16+ years of international hospitality and retail leadership, driving operational excellence across the UK and GCC markets. 2. Spearheaded the pre-opening and operations of a 1,000-room Marriott
2. Superheaded thr pre opening of a 1000 rooms marriott hotel achieving 28 percent increase in guest satisfaction
3. Generated £25M + in revenue with consistent annual event revenue at 5M through strategic business development
4. Proven success in executing 50-80 high profile MICE events annually serving Fortune 500 companies government entities and HNWIs
5. Awarded seven consecutive Marriott excellence awards including Best Private Event Manager of the Year 2017
6. Expertise in budget management exceeding £15M annually with a record achieving 25% reduction in CapEx and OpEx
7. Skilled in team leadership and development successfully mentoring and managing 30+ cross functional team members
8. Expanded client base by 30% through targeted market strategies and strong stakeholders relationships management
9. Delivered 95 % + client satisfaction through innovative service delivery and exceptional customer service standards
10. Strong command of financial planning P&L oversight and operational analytics using salesforce CRMs Quickbooks and other sales driven tools
Bachelor 04 February 2015
Tourism and hospitalityMaster 15 February 2017
International business management