Summary of Career
1. Responsible for a team of 12 members for customer clearing, transfer, refund, reverse and repost activities
2. Managed end to end procurement activities for 30 dealers
3. Oversee on-time processing of payment requests, dealer related queries and daily payments
4. Engage with team and dealers on weekly basis for process and performance review & discussions
5. Preparing the Expense report and publishing to the management on monthly basis
6. Identify and employ appropriate escalation protocols
7. To process and post all cheque payments to City Ledger daily
8. Communicate promptly with the Credit Supervisor on any discrepancies in billing payments and other potential problems.
9. Complete month-end responsibilities
10. Maintaining historical records
Experience as Retail store manager
Cars24
16 January 2021
15 November 2021
Responsible for a team of 12 members for customer clearing, transfer, refund, reverse and repost activities • Managed end to end procurement activities for 30 dealers • Oversee on-time processing of payment requests, dealer related queries and daily payments • Engage with team and dealers on weekly basis for process and performance review & discussions • Responsible for preparing the Dashboards and KPI Reports on weekly basis • Preparing the Expense report and publishing to the management on monthly basis
Bachelor 21 June 2019
Bachelor of commerce
Customer Services and Business Development Expert
Lahore