Muhammad K. Selim

Copy Editor & Third-Party Communication Coordinator
Cairo


Profile Views 173

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Skills
0
  • Experience
    fresh
  • U.A.E Experience
    --
  • Industry
    Telecommunication / Customer Service
  • Nationality
    Egyptian
  • Visa status
    Not Applicable
  • Qualification
    Bachelor - Major: English Language & Literature
  • Driving License: Valid, Egypt
Other Matching Titles/Position
Industry Titles
Telecommunication / Customer Service

Summary of Career

Work Experience (Employment History)

Experience as

  • Employer

  • From

    20 May 2012

  • To

    20 September 2017

  • Detail

    • Communicate with remote/outsourcing QC teams; work with technical documentation across all development stages; prioritize and distribute tasks; coordinate and monitor task completion.
    • Create new investment opportunities by contacting potential customers directly through different communication channels.

Experience as

  • Employer

  • From

    01 December 2010

  • To

    19 April 2012

  • Detail

    • Communicate positively with all involved parties in order to facilitate customer's reception of the expected distinguished services.
    • Obtain and evaluate all relevant information to handle product and service inquiries.
    • Interact and communicate with customers to fulfill their needs according to their time frames.
    • Manage customers' accounts and maintain databases.
    • Follow up on customers’ interactions.

Academic Qualification

Bachelor 01 May 2009

Major: English Language & Literature
Certifications
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