Maged louis

Customer service representative
Dubai


Profile Views 153

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Skills
customer handling problem solving MS office inquiry replying patience Attentiveness Clear communication skills Knowledge of the Product Ability to use positive language Time management skills Ability to ‘read’ customers A calming presence Goal-oriented fo
  • Experience
    9 Years
  • U.A.E Experience
    --
  • Industry
    Telecommunication / Customer Service
  • Nationality
    Egypt
  • Visa status
    Visit Visa in UAE
  • Qualification
    Bachelor - Administration information systems
  • Driving License: Egypt driving license
Other Matching Titles/Position
Industry Titles
Telecommunication / Customer Service

Summary of Career

1. Assisted customers with offer selection, inquiries, and order customization requests


2. Created and maintained an organized database to develop promotional sales.


3. Developed reputation as an efficient service provider with high levels of accuracy


4. Answered a high average of calls per day through phone calls and system orders, addressing customer inquiries, solving problems and providing new product information


5. Successfully acquired a high average of new customers per month.


6. Handling delivery complaints and delivery issues also following up with customer orders.


7. Communication skills, listening skills, problem resolution, and politeness.


8. Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations


9. Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations.


10. Answered product questions with up-to-date knowledge of sales and store promotions


Work Experience (Employment History)
Academic Qualification

Bachelor 01 June 2014

Administration information systems
Certifications
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