Maged louis
Customer service representative
Dubai
Summary of Career
1. Assisted customers with offer selection, inquiries, and order customization requests
2. Created and maintained an organized database to develop promotional sales.
3. Developed reputation as an efficient service provider with high levels of accuracy
4. Answered a high average of calls per day through phone calls and system orders, addressing customer inquiries, solving problems and providing new product information
5. Successfully acquired a high average of new customers per month.
6. Handling delivery complaints and delivery issues also following up with customer orders.
7. Communication skills, listening skills, problem resolution, and politeness.
8. Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations
9. Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations.
10. Answered product questions with up-to-date knowledge of sales and store promotions
Bachelor 01 June 2014
Administration information systems