Jean Wagdy Angly

Admin Assistant
Abu Dhabi


Profile Views 136

Recommendations (0)
Last Seen: 03 June 2020 11:55 PM

Skills
1- Filing / paper management. 2- Bookkeeping. 3- Typing. 4- Equipment handling. 5- Customer service skills. 6- Research skills 7- MS Excel 8- MS Word 9- MS PowerPoint ERP Implementation
  • Experience
    10 Years
  • U.A.E Experience
    15 Years
  • Industry
    Telecommunication / Customer Service
  • Nationality
    Egyptian
  • Visa status
    Employment Visa in UAE
  • Qualification
    Bachelor - Helwan University 05/2010 Commerce and business administration
  • Driving License:
Other Matching Titles/Position
Admin Assistant
Customer Service
Document Controller
Executive Assistant
Secretary
Industry Titles
Telecommunication / Customer Service

Summary of Career

1. Coordinated document exchange between departments, contractors, suppliers and customers.


2. Checked all types of documents, including reports and recommendations for accuracy and completeness.


3. Collected requirements from end-customers and for services upgrades, added features and new services development.


4. Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.


5. Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.


6. Applied more than 150 payments per week.


7. Updated quality control standards, methods and procedures to meet compliance requirements.


8. Documented meeting minutes and distributed to staff to facilitate follow-up and permanent record.


9. Adhered to established policies, procedures and compliance for satisfactory audit rating.


10. Engaged client executives challenges and translate business strategy into human capital opportunities with business impact. Initiated outbound administrative


Work Experience (Employment History)

Experience as Team Leader cum Document Controller - SAP System

  • Employer

  • From

    01 January 2014

  • To

    01 July 2018

  • Detail

    Team leader in charge of more than sixteen stores in training
    and data Entries Activities.
    Responsibilities: General administration in auditing and preparing cost of control
    inventory for More than sixteen stories and units statistics.
    Led development and review of contractual documents binding relationship
    between company and clients, partners, vendors and employees.
    Managed training courses, setup and maintenance for document control systems.
    Reviewed and approved all client contracts prior to submission.
    Analyzed contract documents to identify ambiguity and conflicts between
    documents and specifications.
    Established, improved and reinforced document management systems to handle
    current and expected requirements.

Experience as Executive Assistant cum Document Controller

  • Employer

  • From

    01 August 2018

  • To

    01 March 2020

  • Detail

    Coordinated document exchange between departments, contractors, suppliers and
    customers.
    Checked all types of documents, including reports and recommendations for
    accuracy and completeness.
    Collected requirements from end-customers and for services upgrades, added
    features and new services development.
    Contacted clients with past due accounts to formulate payment plans and discuss
    restructuring options.
    Handled high volume of in-bound calls pertaining to reconciliation of delinquent
    accounts.
    Applied more than 150 payments per week.
    Updated quality control standards, methods and procedures to meet compliance
    requirements.
    Documented meeting minutes and distributed to staff to facilitate follow-up and
    permanent record.
    Adhered to established policies, procedures and compliance for satisfactory audit
    rating.
    Engaged client executives challenges and translate business strategy into human
    capital opportunities with business impact. Initiated outbound administrative
    requests by phone and in writing to accomplish what was targeted.
    Scanned, filed and transmitted various documents and adhered to digital filing
    procedures.
    Communicating with Egyptian governmental agencies and the United Arab
    Emirates to complete transactions of clients.
    Receiving and solving the problems of the customer's Master& Ph.D and all the
    requirements needed in their process.
    Communicating with the United Arab Emirates, Egyptian Ministry of Education,
    High Education, and the Egyptian embassy to finish concerned documents over:
    education, army postponed services, complete the education certificates for
    students around Egypt and the United Arab Emirates.
    Educational E-mails.

Academic Qualification

Bachelor 31 May 2010

Helwan University 05/2010 Commerce and business administration
Certifications
Recommend Jean Wagdy Angly
Related UserList of Members
Mentor
Hina Kashan

ITSM Consultant/ IT Risk Manager
Abu Dhabi

Last Login: 14 July 2020 6:11 PM
Profile Answers
Related Professionals
Profession: Graduate Entry level
Current City: Sharjah

Profession:
Current City: India

Profession: customer services,sales, marketing
Current City: dubai

Profession:
Current City: Ghaziabad

Profession:
Current City: Lahore

Profession: Customer service
Current City: