Experience as E-sales & Marketing (Panasonic) Lighting & STAC (Product Admin)

• Employer

  Panasonic

• From

  03 May 2016

• To

• Detail

  1- Responsible for promoting the company’s product like wiring devices, Lighting products & Stabilizers.
  2- Responsible for managing lighting & Stac stabilizer brands i-e pricing/purchase, forecasting.
  3- Formulate & implement new ideas with the prior consent of the management for improvement of sales.
  4- Promote & boost the sales of our products through various channels e.g. Identify & visit construction sites to introduce our products, establish new contacts with contractors, interior decorators, consultants etc. in UAE market.
  5- Follow up and implement the instructions of the Manager to the sales team (wholesales, projects & showrooms).
  6- Performing Telemarketing through all the possible ways.
  7- Keeping proper record of customers & Updating information time to time.
  8- Performing promotional activities with coordination of sales staff.
  9- Handling Social pages, Updating Website, Magazines Advertisements etc.
  10- Selling online through online shopping websites and Achieving sales target through Telemarketing.
  

Experience as Sales & Admin/HR Coordinator

• Employer

  Panasonic

• From

  14 October 2014

• To

  01 April 2016

• Detail

  1- Making power point presentations for meetings.
  2- Follow up and implement the instructions of the Manager to the sales team (wholesales, projects & showrooms)
  3- Following incoming purchase orders from customers till the goods are delivered to the customers.
  4- Marketing the product range offered by our company for international clientele especially in the MENA region.
  5- Maintaining and keeping staff files & record in order to ensure accurate payment of benefits & allowances as per the relevant law.
  6- Monitor & implement operational personnel policies & procedures as approved by the GM.
  7- All type of reporting i-e weekly reports, quarterly reports, and month end reports.
  8- Hiring process for new employees & coordinate with GM in final interviews.
  

Experience as Manager Branch Operations

• Employer

  Waseela (Mobilink Microfinance Bank)

• From

  01 April 2013

• To

  10 October 2014

• Detail

  1- Ensure full compliance with Bank's policies and procedures as well as SBP / Prudential Regulations for smooth conduct of Branch Operations. Regular monitoring of Branch documents/Registers to ensure compliance.
  2- Ensure obtaining good category in the External/Internal audit by continuous review of Branch Operations/Documents. The Closing of all open audit points in stipulated time. Ensure non-re-occurrence of audit comments.
  3- Ensure effective & efficient handling of customers & their queries within defines TAT & quality indicators.
  4- To ensure control over Branch expenses and review and stop any leakage.
  5- Was responsible for Management of branch operations in one branch two service centers & two booths in five different cities
  

Experience as Operations Manager

• Employer

  Khushhali Bank Limited

• From

  02 January 2012

• To

  01 April 2013

• Detail

  1- Excellent customer services (with a zero complaint from customers).
  2- Error-free banking operations in line with SBP guidelines.
  3- Obtain better Audit rating for Banking Operations & Finance.
  4- Ensure that external/internal audit comments & findings are addressed and are closed within stipulated time/period. Meeting of assigned deadlines & timely submission of internal & external reports, reconciliations and statements.
  5- Review of Daily Transactions Listing/Reports and prime financial & non-financial documents & ensure completeness & accuracy.
  6- Proper housekeeping including branch record archiving, stationery requirements, IT data back-up, equipment’s maintenance, CCTV & security.
  7- Training & Development of subordinates.
  

Experience as Operations Officer Cash (OOC)

• Employer

  Khushhali Bank Limited

• From

  02 July 2011

• To

  01 January 2012

• Detail

  1- Errors free processing of deposit, withdrawal transactions from Cash Counter with accuracy & without excess/shortages.
  2- Sorting of cash in line with SBP guidelines & its record maintenance with zero objection from SBP & Audit.
  3- Budgeting for cash requirements of the branch & ensure cash is maintained within the prescribed limit.
  4- Maintain timeliness in the processing of cash related transactions ensure zero customer complaints.
  5- Assist branch manager in the achievement of business targets of the branch.
  

Experience as Operations Officer Customer Services (OOCS)

• Employer

  Khushhali Bank Limited

• From

  02 January 2010

• To

  01 June 2011

• Detail

  1- Ensure error-free opening/closing of customer accounts & completion of documentation in compliance with KYC & AML.
  2- Obtain zero objections from audit/SBP.
  3- Standing instructions, stop payment, letter of thanks, Dormant/Zakat Operation,
  4- Ensure customer satisfaction with no customer complaint.
  

Experience as Business Development Officer (BDO)

• Employer

  Khushhali Bank Limited

• From

  01 July 2009

• To

  01 January 2010

• Detail

  1- Generating new customers according to bank policy.
  2- Making cash flow & financing as per bank policy.
  3- Ensure recovery of the loan on time.
  4- Meeting sales targets assigned by the Branch Manager.
  5- Assist branch manager in the achievement of business targets of the branch.