rana kashif

RELATIONSHIP MANAGER
Dubai


Profile Views 180

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Last Seen: 22 February 2020 10:40 AM

Skills
• Proactive Cooperation & Team work • Strong communication & Negotiation • Promotional Campaigns • Ability to remain calm under pressure • Customers’ portfolio Injection & Retention. • CRM software knowledge • Coach & develop new resources • Initiatives.
  • Experience
    15 Years
  • U.A.E Experience
    Fresh
  • Industry
    Telecommunication / Customer Service
  • Nationality
    Pakistan
  • Visa status
    Visit Visa in UAE
  • Qualification
    Bachelor - Math Stat Ecnomics Taxation
  • Driving License: Valid
Other Matching Titles/Position
relationship manager
Executive
Customer services
Services
Administration
Industry Titles
Telecommunication / Customer Service

Summary of Career

1. Diversified experience of 13 years in Ufone – A part of Etisalat Group on multiple roles including Corporate Portfolio Manager & Customer relationship manager.


2. Managing corporate portfolio of 175 companies of corporate accounts of net worth Rs. 7mio & 1,500 Portfolio of individual high revenue net worth Rs. 2m.


3. Support the growth of sustainable revenue by 10% increase (2019 Vs 2018) either from the existing customer’s portfolio or through targeted acquisition of new high- quality clients.


4. Being Focal Person of region in Ufone, close liaison & communication with multiple teams include Corporate Affairs, technical Legal Marketing & Finance.


5. Managing inventory control of approx. Rs .12m which includes Sims, & Giveaways for customer relations.


6. Improve operational efficiency through Train, coach & develop 8 new employees in department which increased results for their respective areas.


7. Organized events which strengthened the commercial relationship with our customers.


8. Customized Packages in CRM as per customer business requirement & with marketing department.


9. NA


10. NA


Work Experience (Employment History)

Experience as Corporate Relationship Manager

  • Employer

  • From

    08 September 2010

  • To

    31 January 2020

  • Detail

    Managing corporate portfolio of 175 companies of corporate accounts of net worth USSD 0.8 m & 1,500 Portfolio of individual high revenue net worth USSD 0.13mio.

    Support the growth of sustainable revenue by 10% increase (2019 Vs 2018) either from the existing customer’s portfolio or through targeted acquisition of new high- quality clients.

    Being Focal Person of region in Ufone, close liaison & communication with multiple teams include Corporate Affairs, technical Legal Marketing & Finance.

    Managing inventory control of approx. USD 45k which includes Sims, & Giveaways for customer relations.

    Improve operational efficiency through Train, coach & develop 8 new employees in department which increased results for their respective areas.

    Organized events which strengthened the commercial relationship with our customers.

    Customized Packages in CRM as per customer business requirement & with marketing department.


Academic Qualification

Bachelor 01 August 2002

Math Stat Ecnomics Taxation
Certifications
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