Anum Hussain
Assistant Store Manager
Abu Dhabi
Summary of Career
1. Working with the branch Manager to meet the long-range retail and company objectives.
2. Key holder responsibilities, such as opening and closing of branch.
3. Ensuring high standards of visual merchandising, store presentation and upkeep.
4. Maintaining customers relationships & providing exceptional customer service/ handling customer complaints.
5. Managing stocks in the location, determining effective ways of liquidating ageing stocks and minimizing loss of inventory
6. Provide quantitative information on fast/slow movers, stock levels, customer trends and specific likes / dislikes to the Senior Management
7. Managing and motivating the sales team to ensure increased sales & efficiency.
8. Maximize sales by implementing and monitoring the sales assistants and sales ability.
9. Produce sales reports, inventory reports, and team performance reports etc. for management
10. To Highlight the product issues and provide proper feedback to concerned department
Got promotion as Assistant Store Manager in 2018 (Ideas by Gul Ahmed)
Experience as Accounts Officer
01 January 2014
31 August 2014
• Bank statements reconciliation
• Company’s accounts reconciliation
• Calls to clients for recovery
• Provision of payments plan to customers
• Cash flow management
Experience as MARKETING OFFICER
01 October 2014
28 January 2015
• To visit the clients with Line Manager for presentation
• To convince the customers to provide sponsorship for the events
• To provide the innovative ideas
• Event team management
Experience as SALES COORDINATOR
01 March 2015
10 July 2015
• To arrange the meeting of sales team with clients
• To analyse the sales performance and reporting to Line manager
• Management of the sales team & their issues
• Recording the clients feedback
• Provision of innovative ideas and suggestions to improve the market presence
• Maintaining relationships with existing customers for repeat business
• Provision of timely feedback to the sales personnel regarding their sales performance
• To Build sales culture and sale centric atmosphere among the team members
Experience as Assistant Store Manager
Ideas by Gul Ahmed
13 July 2015
• To support the manager in the daily operations of a retail store
• To supervise store’s staff
• To ensure that store personnel provides exceptional customer service
• To ensure that the store is clean, well-organized, and properly merchandised.
• Responsible for making sure that all store policies, procedures, and controls are followed
• To coordinate and oversee the planning, organizing, and delegating of work among staff.
Master 31 August 2013
MBA