Experience as Customer Services Officer

• Employer

• From

  27 March 2017

• To

  14 September 2019

• Detail

  • Managing teller functions in the branch.
  • Ensuring delivery of quality service to customer.
  • Maintenance of operations controls and continuous improvement in operation efficiency.
  • Ensuring proper check and control are in place to avoid any potential loss.
  • Direct interaction with customers about various banking activities.
  • Processing transactions including deposit, withdrawals, petty cash vouchers etc.
  • Processing clearing, pay order, internal account transfer.
  • Open and maintain customer accounts by recording account information.
  • Weekly And Monthly Balancing of Pay orders, CDR, Chequebooks, ATM.
  • Locker Operations and Balancing.