Brahim Houdjedje
Customer Service Representative
Dubai
Summary of Career
1. Selling and promoting the company products to the clients.
2. Conduct market research to identify selling possibilities and evaluate customers needs.
3. Establishing and maintaining professional relationships with existing and new clients.
4. Creating and updating solid clients database.
5. Follow-up with potential clients.
6. Answered and screened telephone calls and assisted clients with inquiries.
7. Prioritize conflicting needs, handled matters expeditiously, and proactively and follow through on projects until successful completion.
8. Prepared invoices and ensuring compliance/delivery expectations.
9. Liaised with suppliers/vendors, as needed, to confirm or change orders.
10. Maintained high level of discretion and confidentiality with internal and external clients.
Bachelor 04 June 2015
Completed a bachelor's degree in English Literature & Civilization, and obtained the diploma from Kasdi Merbah university, Algeria.Master 05 October 2017
Completed a Master's degree in Translation Studies (French/Arabic/English), and obtained the diploma from Mouloud Mammeri university, Algeria.