Aarthi

Senior process executive
Pondicherry


Profile Views 154

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Skills
  • Experience
    5 Years
  • U.A.E Experience
    --
  • Industry
    Telecommunication / Customer Service
  • Nationality
    Indian
  • Visa status
    Others
  • Qualification
    Bachelor - Bachelor of computer applications
  • Driving License: No
Other Matching Titles/Position
Industry Titles
Telecommunication / Customer Service

Summary of Career

1. Handling insurance claim and payment and denial to the insurer.


2. Handled team report and updates


3. Handling calls and training the team


4. Technical support calls and troubleshooting the queries


5. Knowledge in customer calls handling


6. Knowledge about insurance claim in-depth


7. Trained in customer service and calls


8. Creating daily and monthly report for the team


9. Knowledge in CPT codes and ICD 10 codes


10. Knowledge lean six sigma


Work Experience (Employment History)
Academic Qualification

Bachelor 12 July 2011

Bachelor of computer applications
Certifications
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