Experience as Computer Engineer

• Employer

  SPAR (International)

• From

  01 January 2010

• To

  10 November 2011

• Detail

  o Manage Infrastructure Servers: Active Directory, DNS, DHCP Servers.
  o Installing and configuring computer hardware, software, systems, networks, printers, scanners and other equipment’s.
  o Planning and undertaking scheduled maintenance upgrades.
  o Talking to clients and computer users to determine the nature of problems.
  o Responding to breakdowns.
  o Investigating, diagnosing and solving computer software and hardware faults.
  o Repairing equipment and replacing parts.
  o Supervising junior engineering and technical staff.
  o Agreeing call-out timescales.
  o Obtaining replacement or specialist components, fixtures or fittings.
  o Ensuring compliance with health and safety legislation.
  o Checking computer equipment for electrical safety.
  o Maintaining records of software licenses.
  o Managing stocks of equipment, consumables and other supplies.
  o Presented proposals for computer purchase, security cameras, DVR’s, NVR’s
  o Installation for new security cameras, DVR and NVR configuration and monitoring.
  o Software updates.

Experience as IT Manager

• Employer

  AJMAIRY GARMENTS

• From

  31 December 2011

• To

  30 June 2019

• Detail

  o Manage Infrastructure Servers: Active Directory, File Server, Printing Server, DNS, DHCP, Proxy.
  o Mail Server | MDaemon 8 to 19 monitoring, maintenance and configuration.
  o Monitor SQL Server for different databases.
  o Monitor bandwidth use, analyzes traffic patterns and volumes, and determines impact/implications of issues.
  o Monitoring and configuration of MPLS network and VPN.
  o Monitoring and maintaining computer systems and networks.
  o Managing stocks of equipment, consumables and other supplies.
  o Managing all the Wifi users & also Ubiquiti Unifi devices, Cisco Access Point, Ubiquiti Unifi Access points for different types of connectivity & authentications.
  o Microsoft Office 365 integration with Active Directory and user support.
  o Talking staff/clients through a series of actions, either face to face or over the Telephone to help set up systems or resolve issues.
  o MS Windows XP / Windows Vista / Windows 7 / Windows 8 / Windows 8.1 / Windows 10, Configuration and troubleshooting
  and maintaining licenses for the clients as well.
  o Installing and configuring computer hardware operating systems and applications.
  o Troubleshooting system and network problems and diagnosing and solving Hardware/software faults.
  o Conducting electrical safety checks on computer equipment.
  o Presented proposals for computer purchase, security cameras, DVR’s, NVR’s
  o Installation for new security cameras, DVR and NVR configuration and monitoring
  o Replacing parts as required.
  o Providing support, including procedural documentation and relevant reports.
  o Supporting the roll-out of new applications.
  o Setting up new users accounts and profiles and dealing with password issues.
  o Responding within agreed time limits to call-outs;
  o Working continuously on a task until completion.
  o Prioritizing and managing many open cases at one time;
  o Rapidly establishing a good working relationship with customers and other Professionals, e.g., software developers, Internet Service Providers.
  o Testing and evaluating new technology.
  o Corel Draw, Adobe Photoshop, Video Editing and all other software related to routine work.