Anita Joseph
Executive Secretary/ HR Administrator
Abu Dhabi
Summary of Career
1. Business Correspondence like drafting official mails and letters.
2. Sales Coordination preparing quotations for customers, price negotiations and coordinating in arranging delivery of materials.
3. HR Assistance like Recruitment, Job posting on job portals, Screening and shortlisting resume and conducting preliminary interviews, preparing offer letter, On Boarding, Assisting in visa processing formalities, Provide HR support to employees by explaining company HR policies and procedures in effective manner, Arranging training sessions for employees, assisting in induction sessions, Assist in processing payroll.
4. Maintain and develop the personnel filing system for employees, Assist in processing Visa and medical insurance for new joiners, Draft employee letters like NOC, Salary Transfer & Certificates. Well aware of UAE Labour law.
5. Assisted the Sales Department in various sales tasks, Prepared quotations and followed up with customers. Work closely with the sales team to manage relationships with clients. Build and maintain relationships with clients and key personnel within the customer group of companies and partners
6. Maintained records for incoming and outgoing, faxes and correspondences by filing them appropriately. Petty cash handling and stationery distribution. Managed the smooth functioning of the branch office
7. . Assisted the HR Department in new employee induction like issuing access cards and keys, arranging telephones and company important contact details, IT requirement etc for new employees.
8. Managed the company driver’s schedule. Purchased and maintained supply of stationery by monitoring office supplies and negotiate terms with suppliers to ensure the most cost-effective orders and prepared LPO for the sam
9. . Maintain a meticulous follow up on pending matters and coordinate with the concerned people in order to get the matters accomplished.
10. Attended calls for GM office, took messages and conveyed them. Attended meetings and prepared minutes. Professionally handled couriers and mails and forwarded it to the concerned persons and maintained the records of the same. Maintained Customer information into the system for easy reference. Handled confidential documents concerned with personnel and/or policy matters. Helped conserve executive’s time by reading, researching collecting and analysing information and routing correspondence, draf
Experience as • SALES COORDINATOR/ HR EXECUTIVE
06 March 2016
29 March 2018
Handled all calls related to product information, sales and customer complaints. Responded to complaints from customers and gave after-sales support when requested. Assisted the Sales Department in various sales tasks, Prepared quotations and followed up with customers. Work closely with the sales team to manage relationships with clients. Build and maintain relationships with clients and key personnel within the customer group of companies and partners. Ensure clients are satisfied with their products and services. Alert the sales team to opportunities for further sales within key clients. Letting customers know about other products the company's new offers. Ensured the adequacy of sales-related equipment or material. Provided information about various Products/Services to the clients and updating the clients about any kind of new Products and Services. Maintained a customer database. Prepared Invoices & LPO’s as per company policies and procedures. Followed up on enquiries received from various modes like emails, telephone and direct enquiries and maintained the records for the same. Promoted sales of company products through cold calls, emails and enquiries. Assisted the HR Department in new employee recruitment, CV Screening and shortlisting, conducting preliminary interviews and in induction tasks like arranging telephones, providing important contact details, arranging PC etc for new employees. Arranging training sessions for employees and handling induction for new joiners. Maintaining employee leave records and personnel files. Prepared and submitted weekly and monthly reports regarding payment collection and enquiries and send to head office. Maintained records for incoming and outgoing, faxes and correspondences by filing them appropriately. Petty cash handling and stationery distribution. Managed the smooth functioning of the branch office
Experience as
01 March 2016
01 June 2018
Handled all calls related to product information, sales and customer complaints. Responded to complaints from customers and gave after-sales support when requested. Prepared quotations and followed up with customers. Work closely with the sales team to manage relationships with clients. Build and maintain relationships with clients and key personnel within the customer group of companies and partners. Ensure clients are satisfied with their products and services. Alert the sales team to opportunities for further sales within key clients. Letting customers know about other products the company's new offers. Ensured the adequacy of sales-related equipment or material. Provided information about various Products/Services to the clients and updating the clients about any kind of new Products and Services. Maintained a customer database. Prepared Invoices & LPO’s as per company policies and procedures. Followed up on enquiries received from various modes like emails, telephone and direct enquiries and maintained the records for the same. Promoted sales of company products through cold calls, emails and enquiries. Prepared and submitted weekly and monthly reports regarding payment collection and enquiries and send to head office. Maintained records for incoming and outgoing, faxes and correspondences by filing them appropriately. Maintaining employee leave records and personnel files. Petty cash handling and stationery distribution. Managed the smooth functioning of the branch office
Master 30 November -0001
English LiteratureBachelor 30 November -0001
Human Resources & Office Administration