ATIQ UR RAHMAN

IT Specilist
bur Dubai


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Last Seen: 12 April 2023 3:09 PM

Skills
Multitasking Administration Team Leader/Supervisor Time management Excellent communication Problem solving ability
  • Experience
    5 Years
  • U.A.E Experience
    Fresh
  • Industry
    Information Technology
  • Nationality
    PAKISTANI
  • Visa status
    On Spouse Visa
  • Qualification
    Master - Msc IT Master in Information Technology
  • Driving License: NO
Other Matching Titles/Position
Industry Titles
Information Technology
Management
Skilled Professionals

Summary of Career

1. Able to investigate, analyze and troubleshoot IT system & hardware, resolve end-user issues with laptops, desktops, network printers and hardware, Mobile devices (iPhone, Windows Mobile, Android, etc.).


2. Responsible for providing comprehensive IT support and technical functions.


3. Monitor, operate, coordinate, assist and train others in the operation of computer hardware, software, and peripherals in order to achieve the desired result.


4. Maintain inventory of all technology devices.


5. Work with third party vendors to resolve issues when required. Provide Support for Windows Operating system - XP-Windows, 7 – 10.


6. Understanding of a domain/corporate IT environment including PC/Laptop setup (Network patching, hardware relocation, software installations & (de)installations) .


7. Able to multi-task by working on several open tickets/projects simultaneously; ability to make decisions on issue resolution without supervision.


8. To prepare and interpret reports and documentation as required in the role with acceptable detail and accuracy.


9. Solve software and application related technical bugs.


10. Analyses user requirements & Maintain systems by monitoring and correcting software defects


Work Experience (Employment History)

Experience as IT Specilist

  • Employer

    Virtual university of Pakistan

  • From

    04 February 2020

  • To

    19 October 2022

  • Detail

    Responsibilities:
     Able to investigate, analyze and troubleshoot IT system & hardware,
    resolve end-user issues with laptops, desktops, network printers and
    hardware, Mobile devices (iPhone, Windows Mobile, Android, etc.).
     Responsible for providing comprehensive IT support and technical
    functions.
     Monitor, operate, coordinate, assist and train others in the operation
    of computer hardware, software, and peripherals in order to achieve
    the desired result.
     Maintain inventory of all technology devices.
     Work with third party vendors to resolve issues when required.
    Provide Support for Windows Operating system - XP-Windows, 7 – 10.
    Windows Servers (file servers, print servers, DNS, AD, RODC etc.).
     MS Office applications (Outlook, Word, Excel, PowerPoint, Visio,
    Project) – 2000-2016.
     Understanding of a domain/corporate IT environment including
    PC/Laptop setup (Network patching, hardware relocation, software
    installations & (de)installations) .
     Assisted in network technologies (LAN, WAN, Wireless) and VPN
    (Cisco, SonicWall, Fortinet, etc.).
     Able to multi-task by working on several open tickets/projects
    simultaneously; ability to make decisions on issue resolution without
    supervision
     Scripting and programming experience should be specific to the
    require technology stack (C#, C++, Java, SQL)

Academic Qualification

Bachelor 06 July 2016

Bsc computer Science

Master 18 September 2018

Msc IT Master in Information Technology
Certifications

Microsoft office specilist

  • Duration
    1
  • Description
    mos

Hackhathon

  • Duration
    1
  • Description
    Award

Punjab information Technology board pakisan

  • Duration
    3
  • Description
    Technical
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