Rizwan Ul Haq

IT Support Officer
Al Ain


Profile Views 114

Recommendations (0)
Last Seen: 04 November 2022 11:22 AM

Skills
Manage Engine Desktop Central Manage Engine Service Desk Plus AnyDesk TeamViewer SCCM Agent Windows Server 2012 R2 Windows Server 2016 Windows Server 2019 Windows 7 Windows 10 Desktops Laptops Printers
  • Experience
    More than 15 Years
  • U.A.E Experience
    More than 15 Years
  • Industry
    Information Technology
  • Nationality
    Pakistan
  • Visa status
    Employment Visa in UAE
  • Qualification
    Bachelor - BS(Hons) Computer Science
  • Driving License: Valid
Other Matching Titles/Position
IT Support Officer
Desktop Support Engineer
IT Support Engineer
Technical Support Engineer
System Administrator
Industry Titles
Information Technology
Information Technology
Information Technology

Summary of Career

1. System administration and maintenance of Windows Server2008 R2 / 2012 R2 / 2016/2019


2. Managed Active Directory, creating new accounts and ensuring employees were assigned to the proper security groups to support a policy of least privileged access.


3. VM creation using Hyper-V and configuration as per the project pre-requisites.


4. Providing 1st/2nd line support to users and routing calls to proper resolution group for third tier support.


5. Support and maintenance of CCTV, Door Access, Audio/Video and QMS.


6. System monitoring, verifying the integrity and availability of hardware, server sources, reviewing system and application logs.


7. Coordinated the implementation of Manage Engine modules (AD360, OpManager, Desktop Central, Analytics Plus).


8. Experienced in using Service Desk Plus ticketing software.


9. Providing 1st/2nd line support to users and routing calls to proper resolution group for third tier support.


10. Maintenance and installation of all kinds of local/network printers and photocopiers.


Work Experience (Employment History)
Academic Qualification

Bachelor 01 August 2003

BS(Hons) Computer Science
Certifications
Recommend Rizwan Ul Haq
Related UserList of Members
Mentor
Not yet Assigned
Profile Answers
Related Professionals
Profession: software developer and IT engineer
Current City: dubai

Profession: Senior IT Consultant
Current City: Tamil Nadu

Profession: Unix Administrator
Current City: Hyderabad

Profession: IT support engineer
Current City: Dubai

Profession: IT Professional
Current City: Ghaziabad

Profession: IT Support
Current City: DUBAI