Mohammed Jadheer MU

IT Support
Abu Dhabi


Profile Views 436

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Last Seen: 07 October 2020 11:28 PM

Skills
system administration heldesk suppot it support desktop support admin assistant
  • Experience
    4 Years
  • U.A.E Experience
    2 Years
  • Industry
    Information Technology
  • Nationality
    INDIAN
  • Visa status
    Visit Visa in UAE
  • Qualification
    Master - Master of Computer Application
  • Driving License: No
Other Matching Titles/Position
IT Engineer
Helpdesk support
IT Support engineer
Industry Titles
Information Technology

Summary of Career

1. Acted as the first point of contact for all IT & technical queries


2. Monitor, update and maintenance of School management software System


3. Responsible for diagnosing & resolving hardware, software issues with teaching and non-teaching staff


4. Resolving end user issues with onsite visits and through remote access


5. Able to communicate complex IT issues to suppliers and non-technical staff.


6. Managed E-learning software system for the institution


7. Responsibility of IT equipments and asset management


8. Assist colleagues with technical issues in an efficient manner


9. Monitor the email usage & E-learning software usage of of school users


10. Closing of assigned tickets based on SLA's on time


Work Experience (Employment History)

Experience as IT Administrator

  • Employer

  • From

    26 March 2016

  • To

    11 July 2018

  • Detail

    Handles school IT department by providing hardware and software support. Responsibility of school's IT infrastructure and operations

Experience as IT Support Engineer

  • Employer

  • From

    06 September 2018

  • To

    16 December 2019

  • Detail

    Worked as IT support engineer by providing technical support for various amc clients.Responsibility of onsite end user support by visiting the company or remote access.

Academic Qualification

Master 11 August 2015

Master of Computer Application

Bachelor 16 July 2012

Bachelor of Computer Application
Certifications
Recommend Mohammed Jadheer MU
Related UserList of Members
Mentor
Umair Sumbal

IT Support Engineer
Abu Dhabi

Last Login: 02 October 2024 6:17 PM
Profile Answers
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