Jihas Abdulkader
System Administrator
Doha
Summary of Career
1. Installation & Configuration of different flavors of servers (Windows Server 2008/2008R2/2012/2012R2/2016) & Computers (Windows XP/7/8.1/10) as per requirements.
2. Maintain Domain Server and handle Active Directory, Organizational Unit for managing users.
3. Maintain Application Server & Licensing Server for SAP Business One.
4. Maintain the backup server - Arcserve, EaseUS Backup
5. Maintain Microsoft Office 365 Admin Portal for managing users, One Drive, Sharepoint site, etc
6. Maintain Go-Global remote access Server for SAP Application Access remote users
7. Maintain Avaya IP Office & Avaya Server for entire Head Office and remote location IP Phones
8. Maintain the FTP connections for different locations
9. Maintain SOPHOS End Point Protection for 300 clients
10. Installation, Configuration and maintain of SonicWALL VPN Device ((NSA 2650 (Central) / NSA2400 / TZ 215 Wireless-N / TZ 105
Experience as IT System Administrator
21 October 2019
31 December 2019
- Maintain Active Directory and Users
- Maintain Backup using EaseUS
- Maintain Fortinet Firewall using Fortigate 90E
- Maintain and stabilize entire IT infrastructure
Experience as IT Officer
20 January 2015
26 September 2019
- Installation & Configuration of different flavors of servers (Windows Server 2008/2008R2/2012/2012R2/2016) & Computers
(Windows XP/7/8.1/10) as per requirements.
- Maintain Domain Server and handle Active Directory, Organizational Unit for managing users.
- Maintain Application Server & Licensing Server for SAP Business One.
- Maintain the backup server - Arcserve Backup.
- Maintain Microsoft Office 365 Admin Portal for managing users, One Drive, Sharepoint site, etc.
- Maintain Go-Global remote access Server for SAP Application Access remote users.
- Maintain Avaya IP Office & Avaya Server for entire Head Office and remote location IP Phones.
- Central Management of Biometric devices (COSEC MATRIX) in different locations, access level of employees, shift schedule handling etc.
- Maintain the FTP connections to Head Office for Purchasing Office, Burger King, Caffé Vergnano & Applebee’s Daily Sales upload.
- Maintain SOPHOS End Point Protection for 300 clients.
- Installation, Configuration and maintain of SonicWALL VPN Device ((NSA 2650 (Central) / NSA2400 / TZ 215 Wireless-N (Remote Location) / TZ 105 (Remote Location)).
- Installation, Configuration and maintainance of Cyberoam Firewall.
- Installation & support for IT equipment’s (CPU, IP Phones, E-mail, Printers etc.).
- Maintain backups
o Database backups on daily basis.
o File Level Tape Backup Weekly.
o Maintain monthly backups on Tape Drive using ARCServe backup software.
o Monthly backups for SonicWALL, Cyberoam, Avaya, Cosec matrix biometric database.
- Maintain CCTV Access of different stores.
- Central management of CCTV visuals using iVMS software.
- Installation, configuration and Maintenance support for different restaurant software’s MICROS, NCR Aloha & Pixel Point. Maintain EDSS (Enterprise Decision Support System) report server.
- Menu, recipe update & promotion update for different restaurants.
- Maintain Digital Screen updations using central console for all restaurants (Magicinfo - Samsung).
Experience as Solution Engineer
16 December 2010
17 July 2014
- Meet the clients to understand technical requirements.
- Finalize the BOQ for IT Solution as per client needs.
- Visit client site for trouble shooting issues and problem solving.
- Handling AMC’s (Annual Maintenance Contract).
- Design and Implement new network structure.
- Configuration of Microsoft Active directory, DNS, DHCP and Terminal server on server 2003, 2008 and 2012.
- Strong knowledge of TCP/IP, DHCP, DNS, WINS, Active Directory, VPN, WAN, WIFI, Firewall, Antivirus, IP Phones.
- Designing and configuration Avaya IP extensions, trunks, voicemail on IP OFFICE.
- Configuration of UTM features like firewall, IPS, VPN, web filtering and anti-spam on Sonicwall and Cyberoam.
- Antivirus installation (Any flavor – Kaspersky, TrendMicro, Microsoft Security Essential, MacAfee, ESET etc.).
- Installation and support for Microsoft products, Autodesk and Adobe Softwares etc.
- VSphere 5.5 Installation and manage, good understanding on Clusters, Datastores.
Experience as Support Engineer
16 July 2008
10 August 2010
- Installation, Configuration, Administration and Troubleshooting of Windows / Linux OS and other office productivity applications used in corporate environment on workstations.
- Troubleshooting various issues relating to operating system, local area network and hardware malfunctions.
- Configuration & troubleshooting of e-mail clients MS-Outlook/Outlook Express for Exchange & POP3 accounts.
- Installing, Administrating and Troubleshooting Printers.
Bachelor 16 April 2008
BE - ECEOther 12 April 2005
Diploma - Applied Electronics