Summary of Career

1. PMP Certified, Six Sigma Black Belt Certified professional with Scrum Master Certification offering over 13years of organizational experience

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2. Led IT Project Management, Service Delivery, Technical Leadership, Application Support and Solution Assessment & Implementation across various verticals

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3. Recognized as Business Strategist; planned and managed service excellence solution and aligned business goals with technology solutions to drive continual process improvements

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4. Skilled in grasping big picture, conceptualizing process enhancement solutions and partnering closely with business leaders & stakeholders

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5. Governed IT performance improvements, and managed quality service delivery of IT technology solutions and System Transition

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6. Set-up projects, identified risks and issues, defined project scope and coordinated with cross-functional teams in development, migration, maintenance & support of software as a part of lifecycle

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7. Spearheaded development, UAT environment set-up and solution deployment; conducted code review as well as functional review of other team members’ modules; adhered to the quality checklist for each module release

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8. Analyzed the functional requirements and clarified business requirements and other decisions, attended calls with onshore team on a daily basis; prepared high-level and low-level process design for the requirements

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9. Drove the design review meetings and liaised with stakeholders for sign-off; identified the areas/initiatives which would lead to a possible business proposal

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10. Gathered and documented user’s requirements, design logics and physical specifications; assessed third party tools and developed organization owned re-usable components

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