Sanaullah Shariff E
Finance Analyst and Customer Service Representative
Dubai
Summary of Career
1. Preparation and spreading of dealers financial Statements like Assets & Liabilities, Income Statement and Sales.
2. Analyzing credit worthiness and KPMs. Analyzing the three years financial status by balance sheet, profit & loss statement, sales and further provide credit based on the performance of the dealer.
3. Analyzing risk factors of dealers and recommends the financial actions to reduce the risk factors involved.
4. Maintains the accounting controls by updating and recommending desk procedures.
5. Preparation of credit reports and performance reports.
6. Assigned with activities like Customer account handling, Refund processing, clearing of charges and expenses, responding to various types of queries and image uploading.
7. Handling inbound & outbound calls, Resolving customer queries.
8. Suggest additional products or service offerings based on assessment of customers.
9. May assist with other functions such as data entry and other clerical duties as requested.
10. Ensured that appropriate actions are always taken to resolve any and all customer concerns. Processed daily transactions accurately including deposits, bill payments, verifying and cashing checks.
Experience as Finance Analyst and Customer Service Representative
21 January 2015
21 November 2019
Bachelor 10 April 2014
Bachelor of Commerce