ABDUL RAFEEQ
Card operations
Dubai
Summary of Career
1. Manage complete card processing cycles tart from data processing for account creation to card personalization
2. Batch processing in agreed Sla
3. Working on S2M Switch
4. Epson s5000e personalisation in matica software
5. Clients queries related to card, cash, discrepancies solving and providing solutions to resolve the issue and queries
6. In S2M Switch processing cash debit and credit to account holders
7. Quick and problem solving of customer service issues
8. Providing reports and information relating to card and payment operations
9. Cash disputes handling and Reconciliation
10. In S2M Switch processing card activation, pin generation, cancelation, activation, blocking, new accounts creation all operations requires processing in S2M Switch