Vishnu Reveendran
IT Support Engineer
Dubai
Summary of Career
1. Windows Server Administration,Hyper V, AWS
2. IT Infrastructure Management including, Servers, Firewalls,Laptops,Desktop and security devices
3. Experienced in trouble ticket Management,emails,phones
4. Remote Desktop Support,Help Desk Support
5. Organizing meeting rooms and meetings
6. Experienced in VOIP services
7. Asset and IP Address mangement
8. Enforcing group Policies to meet the company standard
9. Experience inISO 9001, ISO 27001 standards
10. Vendor Management
Implementation of Windows Server 2012 r2 for in-house application
Experience as Senior Technical Support Engineer
Systech Solutions
04 February 2009
25 July 2014
Installation & Configuration, of Windows Servers 2000, 2003,2008 and 2012 based network environments.
Experience in Active Directory Group polices.
Implementing Network Security Policies, Firmware, Software upgrades and patches.
Configure, verify and troubleshoot switch with VLANs and Interswitch communications.
Installation & Configuration of centralized Antivirus Servers like Symantec Endpoint protection Manager.
Configuring and Troubleshooting issues related to LAN/WAN
CCTV,NVR and access Control Device Administration
Installation, Configuration, Implementing of Various OS like Windows XP, Vista,Windows7 ,Windows 8 & Windows 10
Familiar with Server & Client Hardware, PC Assembling and Troubleshooting.
Familiar with Wired and Wireless LAN and VLAN configurations.
Familiar with Virus removal &removal tools.
IP Address allocation and administration
LAN maintenance and trouble shooting.
Experience as System Administrator
28 July 2014
20 October 2018
Server Administration
Installation,configuration and administration of Windows server 2000/2003/2008/2012r2.
Installing, Configuring and Implementing RAID 0, RAID 1, and RAID 5 level.
Installing and Configuring ADS, DNS & DHCP.
Experience in Virtualization tools ( Hyper -V, Vmware).
Experience Mail Server Administration.
Installing and configuring forest root domain controller.
Planning and Implementing Group policies for users and computers to meet standard requirement.
Maintaining Active Directory database (backup, restore).
WSUS Configuration and Patch management.
Keeping inventory of hardware and maintenance records
Dell IDRAC configuration and troubleshooting.
Antivirus Management:
Installation, monitoring & administration of Kaspersky, McAfee & TrendMicro Antivirus Server
Install Antivirus server and deploy clients using a wide array of client across the network.
Manage Antivirus policies on servers and Endpoints.
Troubleshoot and evaluate the health of AV servers and agents.
Generate report for Antivirus servers.
Firewall & Security Administration
Configuration ,Installing and administrating of Firewalls like
Cyberoam CR, Fortinet Fortigate 100D, 800C.
Experienced in performance monitoring tool for monitor performance and availability of server, firewall and network.
Configuring ,troubleshooting of site to site IPSEC VPN and SSL VPN across multiple firewall appliances.
Implement IDS/IPS on the network segment to detect and prevent intrusions both internally and externally.
Monitoring and Reviewing Internet Policies in Firewall to meet Resource Utilization Plan
Event and audit log analysis using SIEM – Security Information and Event Management System.
Managing VOIP Services like Asttecs, IPBBX Sever, Avaya.
Compliance:
Developing and Implementing security standards, procedures and guidelines across systems environments to meet ISO 9001,ISO 27001,ISMS,BS 7799, HIPAA& AS9100C standard
Reviewing the development, testing and implementation of security plans, products and control techniques
Identifying and assessing IT security risk/ exposure on new and existing infrastructure.
Investigating and recommending appropriate corrective actions for IT security incidents.
Hardware:
DELL Servers: DELL Power edge R710, R910, T710, 2900, 1950/ DELL Blade Server PowerEdge M1000E
Cisco Routers(2500,2600,1700,1600 series).
Cisco catalyst switches (1900, 2950, 3560 series)
Networking Technologies:
Ethernet, WAN, LAN, VLAN and Inter-VLAN routing, TCP/IP, EIGRP, OSPF
Bachelor 14 July 2008
Bachelor in Information Technology