Experience as IT Administrator

• Employer

• From

  18 November 2002

• To

  25 May 2008

• Detail

  • Administering & Managing the Network in different Office Locations.
  • Administration, Monitoring & Maintenance of Windows 2003 Servers and Client Operating Systems
  • Maintenance of SQL Server 2000.
  • Maintaining of Routers and Switches.
  • Configuring and Maintaining Desktop PC, Network Printer Wireless Network Devices.
  • Establishing maintenance, Security by managing Firewall Securities.
  • Identify suitable vendor for purchase of computer components, peripherals and software
  • Maintaining records and Keeping track of warranty of all the computers spares and peripherals.
  • Daily Backup
  • Providing technical support, assistance and advice to end users either remotely or during on-site visits
  • Pre-Opening of the great Project 5* Hotel (Royal Ascot Hotel) opened in Jan’2008..
  
  

Experience as Senior System Administrator

• Employer

• From

  18 April 2009

• To

  22 March 2018

• Detail

  • Administering & Managing the Network in different Office Locations.
  • Administration & Maintenance of Windows 2003, 2008 & 2012 Servers.
  • Installation, Implementation and Configuration of Active Directory Services, Group Policy, Creation of Domain Users, Adding computers to Domains, DNS/DHCP, Network Printing etc.
  • Installation , Implementation and Configuration of Terminal Server, ISA Server
  • Installation and Configuration of POS Terminal
  • Manage and Maintaining of Local Area Network.
  • Maintenance of SQL Server 2005 with cluster technology.
  • Maintaining of Cisco Routers and Switches.
  • Implementing and Managing Microsoft ISA Server.
  • Configuring and Maintaining Wireless Network Devices.
  • Establishing maintenance, Security by managing Firewall Securities.
  • Monitor performance and reliability of servers and workstations
  • Deployment of Desktop Systems in different sites & Installation of desktop systems with Operating System Win XP Prof /Vista /Windows 7/Windows 8 / Windows 10 and other software.
  • Servicing & Troubleshooting of Desktops Systems & Hardware Devices.
  • Installing third party clients software like Western Union, National Bonds, Ezetop and FTP Tools
  • Maintaining Avaya IP Telephones, Nortel and Panasonic PABX Systems.
  • Maintaining and keeping track of optimum spares required for the support.
  • Identify suitable vendor for purchase of computer components, peripherals and software.
  • Maintaining records and Keeping track of warranty of all the computers spares and peripherals.
  • Perform Server, Database backup and regular system restores to ensure integrity of backups.
  • Performing IT resources planning and Handling Vendors to setup New Branches
  • Providing technical support, assistance and advice to end users either remotely or during on-site visits.
  

Experience as Team Leader - Technical Support Engineer

• Employer

• From

  01 April 2018

• To

  06 November 2019

• Detail

  Handling AMC Support calls of Banking & Hotel Sector