Shine Ibrahim
IT Manager
Dubai
Summary of Career
1. Learned & certified in leading IT certifications PMP, ITIL, MCITP, CCNA & NSA with deep working knowledge, currently doing the online training in CISSP.
2. Reported directly to C-Level workforce, to deliver the best yield for the organization.
3. Worked as Project Manager on various IT Projects including ERP implementation, Infrastructure deployment & deploying the BCP/DR plans.
4. Expertise in installing Workstations, Servers, Network Services & Peripherals; maintaining Network Infrastructure; installation, migration and configuration of Network client workstations
5. Proficient in assessing IT requirements (software, hardware and other peripherals/products) and handling procurement & licensing issues in compliance with company policies.
6. Possessing sound knowledge of Networking concepts including LAN, WAN, Security, IT Communication, WAN Protocols and Networking devices administration & maintenance in multi-platform environments.
7. Leading the team with L2/L3 Support provision.
8. Efficient Team Leader & Player, adept in updating latest technologies with sound communication, interpersonal, presentation and problem solving skills and analytical & leadership capabilities.
9. Project Management • Defines Policy & Procedure • ERP Project Implementation • Consulting & IT strategy • IT Infrastructure Management & BCP/DR • Technology selection/Adoption • Pre-opening Hotel Experience • PMS Management •POS & Retail • Network & Systems Administration • Asset Management • Vendor Management • IT Procurement • Process Improvement • Technical Support & Troubleshooting • Backup & Restoration • Budgeting • Customer Relationship Management • Training • Team Management
10. Responsible for planning and strategy implementation for execution of ERP & Business Intelligence solutions.