Zuleiha Rizwan
Administration (Executive)
ABu Dhabi
Summary of Career
1. Extensive diary management, booking meetings and meeting rooms, planning events and efficient telephone management
2. Co-ordination and booking of business travel, including flights, accommodation, visas, meetings and restaurants, preparing travel itineraries and organizing travel end-to-end. Processing of invoices and expenses of staff and client reimbursements.
3. Actively participated in the ‘Business Continuity Plan’ for the office in Abu Dhabi. Maintaining petty cash for the office
4. Provide Human Resource administrative support for the Middle East offices, responsible for the day-to-day management of HR operations, including manage the administration of the policies, procedures and programs of the organization, recruitment, payroll and benefits.
5. Provide administrative end to end support to the Recruitment team, handle all Recruitment related job tasks from the interview stage up until following up on the onboarding of new associates with little direction.
6. Designing and developing employee data sheets, design, maintain and manage hard copy filing and soft copy storage of employee files using File Site for the Middle East offices and update the files/records frequently.
7. Responsible for new employee’s starter process; initiate the new starter processes for UAE, assist in obtaining all the necessary approvals on ground, update payroll files to add employee into payroll system. Verify and compile employment contracts packs with all the documents which need to be signed in by the new employee
8. Coordinate with the PRO to prepare & process documents for Employment visas, Business visit visas, Residence visa, visa cancellation, visa renewals etc.
9. Review company policy on benefits and compensation levels and recommended required changes. Enroll staff and their families of our UAE Offices under the Medical Insurance coverage and under the Group Life and Disability Insurance, updating salaries and liaising with the Insurance broker for Medical Undertakings for senior staff members.
10. Assist in the preparation of numerous reports and presentations for board meetings and audits.
Experience as Executive Assistant/Administration (Executive)
30 November -0001
• Extensive diary management, booking meetings and meeting rooms, planning events and efficient telephone management
• Complex business travel management, including flights, accommodation, visas, meetings and restaurants, preparing travel itineraries and organizing travel end-to-end.
• Prepare monthly invoices to clients and process expenses of staff and client reimbursements.
• Arrange and manage all couriers, incoming and outgoing mails.
• Organization of documents including printing, binding, scanning and assisting with PowerPoint presentations ahead of client pitches/meetings and bids.
• Prepare bids submissions including document formatting, bids presentation materials and making sure the clients receive the bids (both technical and commercial) in a timely manner.
• Organize and maintain files for both electronic and hard copy documents.
• Act as the point of contact among executives, employees, clients and other external partners. Manage information flow in a timely, accurate and confidential manner
• Provide administrative support in the delivery of assignments and initiatives on behalf of the ED’s office as and when required.
• Work internally and externally with teams to process registration and trade licenses renewals, extensions etc for the entities.
• Manage and update Data entry for record keeping and expense tracking.
• Deliver historical reference by utilizing filing and retrieval systems; recording meeting discussions by uploading it on MacRM.
• Ensure operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
• Maintain petty cash for the office also maintaining inventory and order office supplies.
• Assist in the preparation of numerous reports and presentations for board meetings and audits.
• Successfully arrange client events which includes arranging meeting facilities, internally and externally, assist in last minute update of documents including materials in the speaker’s panel. Ensure printing, binding and publishing of all the documents are available to the attendee’s.
• Manage the recruitment and the on-boarding process end-to-end. Work on staff’s (and dependents) visa processing along with all the on-boarding tasks including enrollment of staff under all benefit and training programs, payroll cycle etc.
• Responsible for new employee’s starter process; initiate the new starter processes for UAE, assist in obtaining all the necessary approvals on ground, update payroll files to add employee into payroll system.
• Coordinate with the PRO to prepare & process documents for Employment visas, Business visit visas, Residence visa, visa cancellation, visa renewals etc.
• Preparing and sending timesheets, preparing monthly payroll files and arrange to pay via WPS
• Arrange Comfort letters (Salary letters, employment letters and no-objection letters) for staff.
• Organize staff training sessions, workshops and activities. Book exams for the SCA candidates and make the necessary exam fee payments.
• Act as the Government representative of the company at the Abu Dhabi Global Market and DIFC, also being the point of contact for official and government bodies for the purpose of applying for visas and licenses.
• Monitor scheduled annual leaves or business travel and coordinate actions to ensure the staff absence will be adequately covered off to ensure Business Continuity.
• Performing other duties as assigned and other BAU (business as usual) tasks
Experience as Executive Assistant/Administration (Executive)
23 April 2006
01 August 2019
• Extensive diary management, booking meetings and meeting rooms, planning events and efficient telephone management
• Complex business travel management, including flights, accommodation, visas, meetings and restaurants, preparing travel itineraries and organizing travel end-to-end.
• Prepare monthly invoices to clients and process expenses of staff and client reimbursements.
• Arrange and manage all couriers, incoming and outgoing mails.
• Organization of documents including printing, binding, scanning and assisting with PowerPoint presentations ahead of client pitches/meetings and bids.
• Prepare bids submissions including document formatting, bids presentation materials and making sure the clients receive the bids (both technical and commercial) in a timely manner.
• Organize and maintain files for both electronic and hard copy documents.
• Act as the point of contact among executives, employees, clients and other external partners. Manage information flow in a timely, accurate and confidential manner
• Provide administrative support in the delivery of assignments and initiatives on behalf of the ED’s office as and when required.
• Work internally and externally with teams to process registration and trade licenses renewals, extensions etc for the entities.
• Manage and update Data entry for record keeping and expense tracking.
• Deliver historical reference by utilizing filing and retrieval systems; recording meeting discussions by uploading it on MacRM.
• Ensure operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
• Maintain petty cash for the office also maintaining inventory and order office supplies.
• Assist in the preparation of numerous reports and presentations for board meetings and audits.
• Successfully arrange client events which includes arranging meeting facilities, internally and externally, assist in last minute update of documents including materials in the speaker’s panel. Ensure printing, binding and publishing of all the documents are available to the attendee’s.
• Manage the recruitment and the on-boarding process end-to-end. Work on staff’s (and dependents) visa processing along with all the on-boarding tasks including enrollment of staff under all benefit and training programs, payroll cycle etc.
• Responsible for new employee’s starter process; initiate the new starter processes for UAE, assist in obtaining all the necessary approvals on ground, update payroll files to add employee into payroll system.
• Coordinate with the PRO to prepare & process documents for Employment visas, Business visit visas, Residence visa, visa cancellation, visa renewals etc.
• Preparing and sending timesheets, preparing monthly payroll files and arrange to pay via WPS
• Arrange Comfort letters (Salary letters, employment letters and no-objection letters) for staff.
• Organize staff training sessions, workshops and activities. Book exams for the SCA candidates and make the necessary exam fee payments.
• Act as the Government representative of the company at the Abu Dhabi Global Market and DIFC, also being the point of contact for official and government bodies for the purpose of applying for visas and licenses.
• Monitor scheduled annual leaves or business travel and coordinate actions to ensure the staff absence will be adequately covered off to ensure Business Continuity.
• Performing other duties as assigned and other BAU (business as usual) tasks
Bachelor 18 August 2004
Honors Student, completed BSC in Computer Science from Ajman University of Science and Technology with a AGPA of 4.28 out of 4.5Master 16 August 2006
MBA in International Business from CPA, USA through distant learning