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H.NO. 2682

Customer Service Delivery
Dubai

Profile Views 160
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Skills
Customer Service Delivery Back-end Operations Revenue Generation Training & Quality Management Escalation/ Social Media Error Management Customer Retention and Inbound & Outbound Call Center Operations.
  • Experience
    More than 15 Years
  • U.A.E Experience
    --
  • Industry
    Telecommunication / Customer Service
  • Nationality
    Indian
  • Visa status
    Visit Visa in UAE
  • Qualification
    Master - PGDBA, specialization in Customer Relationship Management
  • Driving License: India License
Other Matching Titles/Position
Industry Titles
Telecommunication / Customer Service

Summary of Career

1. Strategic & Tactical Planning

2. Operations Management

3. Business Process Excellence

4. SLA Management

5. Quality Management

6. Client/ Stakeholder Management

7. Transition Management

8. Team Management

9. Back-end Operations

10. Social Media Error Management

Work Experience (Employment History)
Academic Qualification

Bachelor 01 July 2001

Bachelor of Commerce

Master 01 October 2013

PGDBA, specialization in Customer Relationship Management
Certifications
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