Summary of Career

1. • Excellent knowledge and use of software applications such as the suites of iLife and iWork apps, as well as other education-related third party apps.

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2. • Resolves network-related problems on a daily basis.

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3. • Excellent knowledge and use of Apple products such as the MacBook and iPad.

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4. • Responsible for supervising and monitoring all in-house and field printer repair and maintenance work.

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5. • Support and administer firewall environments in line with IT security policy.

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6. • Working knowledge of Mac-based/Windows-based business computers and Microsoft Office programs; specifically, Access, Excel, Outlook, PowerPoint, Project and Word.

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7. • Responsible for personally responding to printer repair calls from larger clients.

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8. • Configures, tests, and maintains LAN/WAN equipment and related services.

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9. • Provided concrete customer service and support of all standard Apple applications and hardware

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10. • Design, install and configure the entire Wireless and Wired Network Infrastructure.

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