Experience as Network / System Administrator

• Employer

• From

  01 March 2002

• To

  31 December 2007

• Detail

  Responsible for deploying Linux Redhat 9 Enterprise servers, Microsoft Windows 2000 & 2003 servers.
  o Configuration, installation and administration of Cisco switches and routers. Involvement in administering network and related activities. o Responsible for Virus and backup solutions to provide uninterrupted services to the customers o Provided Technical Support for End Users.
  o Managed all IT support duties such as LAN configuration and end users requirements & checking the Windows updates. o Installation, Configuration and Management of LAN & WAN of the customers ( Government and Non Government Sectors). o Installation, modifications and repair support for LAN/WAN including day to day monitoring of network links for smooth operation.
  o Managed IT Helpdesk system and supervised team of 3 Assistant System Administrator who provide comprehensive system support, configuration, maintenance for Dialup users
  o Implementing effective user’s satisfaction strategies by identifying and eliminating the root causes of user problems.
  o Provided technical and operational training for Assistant System Administrator, handling escalation processes and mentoring other support professionals while working via phone, email, and chat.

Experience as IT Administrator

• Employer

• From

  01 January 2008

• To

  30 August 2012

• Detail

  Plan, organize, direct, control and evaluate the operations of information systems.
  o Develop and implement policies and procedures for electronic data processing and computer systems operations and development.
  o Managing, administrating and maintaining the group of Windows Server 2000/2003/2008 high availability servers (Domain Server, Backup Domain Server, Exchange Server 2007, Exchange Server 2007 failover, Oracle Server, Linux Server for ERP Database and Application Server, Antivirus Server, ISA Server, File Server ensuring uptime, applications & operating system patches, maintenance releases, applying appropriate security policies, Group Policy Objects (GPO), and performing backup and recovery duties. Maintain user’s log.
  o Managing Catalyst 2950 & 3550 switches, Cisco 2801 routers, Cisco ASA 5520 Firewall, Baracudda Anti Spam.
  o Installing, configuring and maintaining all related Cisco devises (switches, edge switches, routers, firewalls, modems, UTM, Frame Relay
  o Overseeing routine preventive maintenance on hardware and software. Conducting technology orientation and exit briefing for all staff; preparing technology and systems for new and exiting staff.
  o Managing network operations to include: troubleshooting connectivity problems; installing & maintaining routers; adding/terminating users; assigning rights and access; resetting passwords; establishing e-mail addresses; assessing and reporting operational status; performing backups and restores; etc. Performs routine preventive maintenance on hardware and software.
  o Ensuring technology documents/certificates such as product registrations, SSL certificates, maintenance agreements, service contracts, etc. related to technology operations and/or technology services are evaluated, updated and processed.
  o Managing Security, Virus protection and threat protection through Industry standard (Symantec Antivirus,
  McAfee Antivirus 8.0 & 8.5 and TREND Micro, Kespersky Enterprise 6.0 for Servers and Workstations)
  o Managing and looking after the branches' IT teams (Three Factories and All Projects sites) connectivity with
  head office through Cisco VPN Client and as well as through Etisalat IP VPN.
  o Arranging for the installation and configuration of Computers, Printers, Photocopiers, Fax Machine, Plotters, Scanners, Communication (Telephone, Fax, Internet) and LAN for New project/ site.
  o Conducting backup operations of File Server, Exchange Server, Linux Server ERP Application & Database using ARC serve Backup, Acronis True Image Echo Enterprise Server, Microsoft NTBACKUP & Symantec Exec 12.5d software’s on Dell & HP Backup library & Network Backup Hard Disk.
  o Installing, supporting and backing up of Oracle 8i and Oracle 11i
  o Performing weekly and monthly scheduled maintenance of all systems to ensure “uptime” of workstations, servers, routers, switches, firewalls, and related infrastructure operating systems and applications as needed
  (ie: User Management, Backup, Anti-Virus, Email, etc.)
  o Installing, configuring and troubleshooting of WSUS.
  o Installing, managing and looking after the branches connectivity with head office.
  o Managing and overseeing the update of company Website: www.almgroup.ae.
  o Maintaining statutory compliance related to IT infrastructure, in software licensing and opyrights.
  o Coordinating with software vendors, testing, upgrading and configuration of new software patches. Ensuring changes are in accordance with appropriate operating procedures.

Experience as Network / System Engineer

• Employer

  Global IT Solution

• From

  01 September 2012

• To

  31 January 2016

• Detail

  Handle management and technical issues, managing entire IT infrastructure and deployment of current & emerging technologies to maintain and expand technology services
  o Installation, configuration and management of Windows 2012 / 2008 R2 Active Directory domain servers
  o Installation, configuration and management of Windows 2012 / 2008 R2 File and Print servers.
  o Administration and managed Active Directory 2008 (domain controller deployment, Users/Groups/Computer Accounts management, Group Policy management).
  o Installation and configuration of Kaspersky/ TrendMicro Antivirus Server.
  o Managing Wireless Devices (HP Procure access points)
  o Managed security, virus protection and threat protection through Industry standard.
  o Installed, configured and troubleshooting of WSUS.
  o Installed and configured Acronis/HP Data Protector Backup and Recovery for disaster recovery.
  o Configuring exchange server 2013 , create mailboxes, distribution list, add contacts, assign mailbox size, implement journaling, configure connectors.
  o Responsible for all network security related issues (network access, node access, firewall setup, Internet access, etc.).
  o Responsible for managing network operations include: investigating and diagnosing network problems, collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation.
  o Responsible for rectifying all network performance issues including that arises from Omantel and Nawras.
  o Excellent knowledge on tape drives for backups using windows backup utility, SYMANTEC Backup Exec, HP Backup software’s.
  o Configuring IP address, subnet mask and gateway address on routers and hosts o Configuring MCS Servers for Voice Networks
  o Configuring routing protocols(RIP, RIPV2, EIGRP, OSPF[single area and Multiple area ]).
  o Configuring Call manager & Cisco Call manager Express o Configuring switches Core, Distribution and Access with VLAN’s and inter-switch communications.
  o Configuring Cisco voice gateways Customize a switch configuration to meet specified network requirements
  o Handle Cisco IP Telephony, Configuration in Cisco Unified Configuration Manager 8.6\9.0 & Cisco Gateways Cisco 2900.
  o Providing Support to all users of Oman Oman Olympic Committee employees (Printers, Fax, Scanner, Windows, Ms Office, Audio System etc ).
  

Experience as Network Security Engineer

• Employer

  Sohar University Oman

• From

  01 February 2016

• To

• Detail

  Responsible for managing network operations include: investigating and diagnosing network problems, collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation.
  o Responsible for rectifying all network performance issues including that arises from Omantel and Ooredoo.
  o Configuring IP address, subnet mask and gateway address on routers and hosts
  o Configuring UCS Servers for Voice Networks.
  o Configuration & Administration Cisco Call Manager, Presence and Unity Manager 9/10.5.
  o Configuring ISDN E1 PRI using Cisco Gateway.
  o Configuring POTS, VOIP telephony, IP Phones, Gateways, VOIP Protocols H.323 Voice applications
  o Configuring Calling Search Spaces, Partitions, Regions, Locations, Route Pattern, Translation Rules, Translation patterns.
  o Configuring user features like Speed Dial, Call Park, Call back and Called Pickup.
  o Configuring switches Core, Distribution and Access with VLAN’s and inter-switch communications.
  o Customize a switch configuration to meet specified network requirements.
  Configuration of Cisco/HP L2, L3 Switches.
  o Configuration & Administration of Cisco Prime Infrastructure
  o Configuration & Administration of Cisco Wireless Controllers 5508 with 270 Cisco Access Points.
  o Configuration and administration of Cisco ISE.
  o Configuration and administration of Cisco Prime Infrastructure 3.1
  o Configuration and administration of Barracuda Load Balancer (ADC) for applications.
  o Configuration and administration of Cisco Experssway E & C.
  o Configuration and Administration of Cisco CMX.
  o Handling 2 Cisco 6505, 4 Cisco 4500, 4 Cisco 3750 and 127 Cisco 2960X switches.
  o Administration & Configuration of Fortinet Core and Perimeter Firewall Devices ( 1000C, 1500, 620, FortiWeb & Fortianalyzer)