Experience as Network Support Engineer

• Employer

  NETSAT Pvt. Ltd

• From

  01 January 2016

• To

  08 August 2016

• Detail

  Working on a highly critical network of Air to Ground Communication.
  Responsible and supporting L1 & L2 support Technical Faults.
  Communicate consistently with management, client, and team to deliver transparency, manage expectations and mitigate risks to ensure project success.

Experience as Network Service Engineer

• Employer

  Wateen Telecom

• From

  08 August 2016

• To

  30 October 2019

• Detail

  Monitor network and troubleshoot faults in the system and assist in network configuration.
  Prepare solutions to implement daily challenges in operations, report analysis, present and discover
  resolutions according to Kaizen methodology.
  Analyze and resolve network operational issues during operations, DR, and migrations activities.
  Maintain records of reachability of different servers to the user end.
  Coodinations with different stakeholders for project deployment.

Experience as Technical Project Coordinator

• Employer

  Wateen Telecom

• From

  08 October 2019

• To

  27 September 2021

• Detail

  Responsible for different ongoing projects in Bank Alfalah.
  Ensure and manage resource requirements, availability, scope, timeline, and prepare reports.
  Manage budgets and schedule key project milestones, tasks, and activities.
  Identify and mitigate potential risks with other project operations and manage customer expectations.
  Troubleshoot the customer network and resolve issues in the network with its documentation.
  Prepare reports for daily project operations for different stakeholders.