Muhammad Zareef Ahmed

IT Manager
Islamabad


Profile Views 365

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Last Seen: 03 October 2024 9:45 AM

Skills
Computer Networking Ms Power Point Customer service skills Research skills Group policy management MS Office Server Backup Device Driver Desktop Support Engineer Server Support Computer Software/Hardware Installation Technical Troubleshooting
  • Experience
    7 Years
  • U.A.E Experience
    Fresh
  • Industry
    Information Technology
  • Nationality
    Pakistan
  • Visa status
    Not Applicable
  • Qualification
    Master - MS(CS)/M.Phil
  • Driving License:
Other Matching Titles/Position
Industry Titles
Information Technology
Hotel Management & Hospitality
Information Technology

Summary of Career

1. Receive and record technical and/or application support calls from end users.


2. Ability to communicate well with internal and external contacts.


3. Support the following technologies: Microsoft Office 2007 – Outlook, Word, Excel, Access, Internet Explorer, Windows 7/8, desktops, laptops, printers, networked copiers, basic LAN/WAN connectivity and others as assigned.


4. Administered troubleshoot and corrected network problems accurately.


5. Upgraded operating system and installed standard applications.


6. Assisted the customer in monitoring and troubleshooting hardware and software issues.


7. Created data backup and restored services on all servers.


8. Provided patch management and service pack installation for all servers.


9. Performed daily administrative server functions including back-up, recovery, disk space management, configuration, installation and up-gradation.


10. Managed to provide backup support to the Senior System Administrator or the Help Desk Manager.


Work Experience (Employment History)
Academic Qualification

Master 01 February 2017

MS(CS)/M.Phil

Bachelor 01 September 2013

Information Technology

Intermediate 01 September 2009

DAE(IT)

Matric 01 August 2004

Computer Science
Certifications
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Related UserList of Members
Mentor
SUHAILA PS

International Student Counsellor
Ernakulam

Last Login: 16 December 2024 6:33 AM
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