Tech Support Staff
Job Title: Tech Support
Location: Remote/Virtual/Work from Home
Job Type: Full-Time
Openings: Multiple
Working Days: 5 days a week
Working Hours: 5:00 AM to 2:00 PM EDT/EST
Job Responsibilities:
- Guide interns in sourcing and evaluating tech products
- Supervise the creation and editing of user manuals and product videos
- Optimize website content with proper SEO keywords
- Prepare and review technical documents and presentations
- Manage and update the knowledge base
- Ensure timely updates and uploads of products on the website
- Conduct product research to assist sales staff with customer queries
Eligibility Criteria:
- Fresher’s can apply
- Bachelor's degree in computer science, Electrical and
Electronics Engineering (EEE), Electronics and Communication
Engineering (ECE), Telecommunications, Electrical
Engineering, Electronics, or Automatic Control
- Minimum of 1 year of experience in a technical support role
- Strong English communication skills
- Strong interest in technology
- Must have your own Laptop/PC with good internet connection
- Flexible with EDT/EST time zone working hours
Job Category: Information Technology
Job Country: Bangladesh
Job State:
Job City: -Bangladesh
Company: -GAO Tek Inc
Email for apply: [email protected]
Posted On: Dec 19, 2024
Job Added By: Syeda Aimen Hashim
Job Reference By:
Job Views: 15
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Working Hours: 5:00 AM to 2:00 PM EDT/EST
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- Prepare and review technical documents and presentations
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- Ensure timely updates and uploads of products on the website
- Conduct product research to assist sales staff with customer queries
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