Tawafik Sangoli

Automotive warranty, Sales & Administration
Sharjah


Profile Views 520

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Last Seen: 07 February 2020 1:48 PM

Skills
Technician Automotive warranty Aministration Sales Marketing Customer Service Data Management MS office tools Product knowledge order management
  • Experience
    6 Years
  • U.A.E Experience
    --
  • Industry
    Others
  • Nationality
    Indian
  • Visa status
    Visit Visa in UAE
  • Qualification
    Bachelor - Bachelor Of Commerce
  • Driving License: Light Motor Vehicle from India
Other Matching Titles/Position
Industry Titles
Others

Summary of Career

1. To successfully develop & implement warranty claims minimizing both labor & material cost.


2. Performing research and preparation of customize warranty papers for work


3. Review of all warranty claims and administer it with warranty awarded.


4. Dealing with Business channel partners for settlement of warranty issues.


5. Generation of credit notes, auditing of the job cards for warranty claim.


6. Co-ordination with accounts department and settlement of warranty claims.


7. Timely generation of scrap list for the failed parts.


8. To ensure all warranty paperwork is properly documented.


9. Submission of claims on DMS (ORACLE SEIBEL and VALUE CHAIN MANAGEMENT)


10. Tagging and dispatching failed parts to the Manufacturer.


Work Experience (Employment History)

Experience as Pre-owned Car Sales Consultant

  • Employer

    Counto Motors Mercedes Benz, Goa India

  • From

    06 April 2017

  • To

    21 February 2018

  • Detail

    *Evaluation & refurbishment work on used cars and reselling/marketing of the cars.
    * Working on dealer portals (E-Dealer Mercedes Benz Germany/ Mercedes Benz Certified)

Experience as Warranty Administrator

  • Employer

    Caculo Ford

  • From

    05 February 2014

  • To

    24 November 2016

  • Detail

    *Management/ Monitoring of all warranty claims/procedures.
    * Allocation of warranty as per subject to terms & conditions mentioned in owner’s manual.
    * To ensure all warranty paperwork is properly documented.
    * Co-ordination with accounts department and settlement of warranty claims.
    * Generation of major concerns with Ford Hotline team over proservicetech.com
    * Maintenance of all warranty data in DMS, Fordservice2, proservicetech.com, portals and excel.
    * Tagging and dispatching failed parts to the Manufacturer.

Experience as Warranty Executive

  • Employer

    N. D Naik, Tata Motors Dealer, Goa India

  • From

    23 July 2011

  • To

    02 January 2014

  • Detail

    *To successfully develop & implement warranty claims minimizing both labor & material cost.
    * Performing research and preparation of customize warranty papers for work
    * Preparing and maintaining documents according to distributors and manufacturer requirements.
    * Review of all warranty claims and administer it with warranty awarded.
    * Decisions related to warranty approvals/rejections, investigations of faulty parts.
    * Keeping customer & service records organized neatly into a comprehensive filing system.
    * Dealing with Business channel partners for settlement of warranty issues.
    * Submission of claims on DMS (ORACLE SEIBEL and VALUE CHAIN MANAGEMENT)
    * Tagging and positioning of defective parts and sending it to manufacturer.
    * Generation of credit notes, auditing of the job cards for warranty claim.
    * Timely generation of scrap list for the failed parts.

Experience as Trainee Technician

  • Employer

    Sharayu Toyota Dealer, Goa India

  • From

    04 February 2011

  • To

    13 July 2011

  • Detail

    Inspection and diagnosis of vehicle issues.
    * Conducting routine maintenance work aiming to vehicle functionality.
    * Scheduling future maintenance sessions and advice on good vehicle use.
    * Emissions inspection, diagnostic testing of vehicles.
    * Replacement of worn components.
    * Conduction repair as per Toyota repair Manuals.

Academic Qualification

Bachelor 30 May 2015

Bachelor Of Commerce

Other 10 August 2011

Industrial Training Institute Farmagudi Goa India 2 Year course In Automobile Sector
Certifications
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Mentor
Muhammad Shahid

Sales Business Development
Dubai

Last Login: 23 March 2024 5:19 PM
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