SHOAIB IQBAL
Admin Officer, Supervisor, Team Lead
Abu Dhabi
Summary of Career
1. Developing and implementing a timeline to achieve targets.
2. Contributing to the growth of the company through assigned targets
3. Training or ensuring that workers are properly trained for their specific roles
4. Providing reports and activity updates to management
5. Empowering team members with skills to improve their confidence, product knowledge, and communication skills
6. Develop a well-designed and motivating evaluation program.
7. Communicate with teams about their performance
8. Overseeing and managing employees and co-workers’ subscriptions to conferences and e-learning exercises
9. Frequently carrying out research and recommending necessary learning equipment, such as platforms and projectors
10. Communicating career-path opportunities with managers
Experience as Front Line Associate
Lulu Group International
01 June 2022
To date
1. Developing and implementing a timeline to achieve targets.
2. Assisting the customers and resolve their complaints for their satisfaction.
3. Contributing to the growth of the company through assigned targets.
4. Completed day to day assignments and also set targets.
Experience as Team Lead
Kashf Foundation
01 May 2019
31 December 2021
1. Helping the team understand performance targets and goals
2. Training or ensuring that workers are properly trained for their specific roles
3. Scheduling work hours and shifts
4. Identifying and resolving workplace problems, including tardiness or absenteeism
5. Providing reports and activity updates to management.
Experience as Trainer
State Bank of Pakistan
31 December 2018
30 September 2021
1. Managing the day-to-day activities for assigned training.
2. Motivating the team to achieve organizational goals.
3. Developing and implementing a timeline to achieve targets.
4. Conducting training of team members to maximize their potential.
5. Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
6. Contributing to the growth of the company through a successful team.
Experience as Research Analyst / Team Lead
DUNYA MEDIA GROUPS
01 March 2018
31 December 2018
1. Create a healthy and motivating work environment and atmosphere.
2. Develop a well-designed and motivating evaluation program.
3. Proactive role for rapport building of the company.
4. Communicate with teams about their performance.
5. Monitor team performance and report on metrics.
Experience as Training Facilitator
BARGAD ORGANIZATION
01 February 2017
28 February 2018
1. Overseeing the planning and designing of the team training.
2. Conducting in-house and offsite activities such as presentations, job simulations, and role-playing exercises
3. Overseeing and managing employees and co-workers’ subscriptions to conferences and e-learning exercises
4. Communicating career-path opportunities with managers
5. Assessing and measuring the results of training
6. Frequently carrying out research and recommending necessary learning equipment, such as platforms and projectors
Experience as Training Facilitator
AGAHE
01 September 2016
31 January 2017
1. Worked as a training facilitator and field mobilizer in the project of “Training of aspiring women candidates”.
2. Conducted meetings with the leaders and representatives of the different Political parties.
3. Conducted meetings with stakeholders (Government officials, CSO’s, Lawyers, Religious Personalities and the Teachers).
4. Conducted and managed the trainings of the project of aspiring women candidates as Trainer.
5. Prepared daily, weekly meeting and event reports.
Master 07 August 2015
Gender and Development, CommerceDiploma in Computer Applications