Experience as Desktop Engineer(G1)

• Employer

  3i Infotech Pvt Ltd

• From

  05 March 2015

• To

  05 March 2016

• Detail

  Troubleshooting any computer system & Laptop.
  Updating windows patches, application software, system software’s and anti- viruses.
  Responsible for on-site IT user support (Network, telecommunication, desktop hardware/software and standard applications).
  Ensure conformance to relevant Service Level Agreements.
  Knowledge troubleshooting windows operating system, networking LAN .
  
  

Experience as Technician

• Employer

  RENOVISION AUTOMATION SERVICE PVT LTD, DELHI

• From

  07 March 2016

• To

  24 May 2018

• Detail

  Coordinate all engineering related task for installation, configuration, basic network connectivity and
  Hardware deployment
  Alarm handling and coordinating with National Network Operating Centre (NOC) monitoring the alarms and
  clear them.
  
  

Experience as Desktop Support Engineer

• Employer

  RK Computers

• From

  11 December 2017

• To

  To date

• Detail

  System related all type support onsite and at organization. Install and configure computer systems and applications.
  Responsible for on-site IT user support (Network, telecommunication, desktop hardware/software and standard applications).
  Troubleshooting Hardware, networking, and OS related issues. Identify system requirements and install upgrades.
  Troubleshooting Hardware, networking, and OS related issues.