Summary of Career
1. IT Infrastructure & Data Center Specialist — Over 6 years of experience in managing Tier-3 certified data centers, NOC operations, and IT infrastructure monitoring.
2. Current Role: Working as an IT Operation Engineer at State Bank of Pakistan (since March 2023), handling data center operations, audits, and IT security compliance.
3. Previous Experience: Served as Assistant Manager – Data Center Operations at Habib Bank Limited (June 2021 – Feb 2023), ensuring continuous uptime and audit compliance.
4. Early Career: Began as a Technical Support Engineer and Data Center Engineer at Multinet Pakistan, gaining strong hands-on experience with server, network, and facility management.
5. IT Audit Involvement: Assisted IT audit teams in assessing infrastructure effectiveness, identifying risks, and ensuring compliance with IT governance policies.
6. Technical Expertise: Skilled in SolarWinds administration, VPN support, Dell EMC backups, T24 backup execution, and troubleshooting of UPS, HVAC, and fire suppression systems.
7. Certifications: Certified CISA professional, Fortinet NSE-1 & NSE-2, and trained in Windows Server Administration and Computer Hardware (A+).
8. Education: Holds a B.S. in Electronics Engineering from Sir Syed University of Engineering & Technology, Karachi (PEC Registered, degree attested by HEC, MOFA, UAE Embassy).
9. Soft Skills: Strong communication, interpersonal, vendor management, and problem-solving skills with proven ability to coordinate cross-functional IT teams.
10. Career Goal: Dedicated to continuous learning and professional growth in IT operations, cybersecurity, and infrastructure management to enhance organizational resilience.
Experience as Data Center Engineer
Multinet Pakistan Limited
09 July 2018
27 June 2021
- Monitor & maintain temperature, humidity and powering of Data Center, UPS Room and the
readiness status of related fire detection and suppression systems.
- Supervising installation, mounting, and dismantling of data center, telecom & IT equipment
(PDUs, ODF, Servers/Firewalls/Switches/Routers) and network cable harnessing as per standard.
- Coordinating with telecom service providers for troubleshooting and service restoration of their
respective Point of Presence.
- Providing 24/7 technical & managerial support to internal & external customers co-located in the
data center, by coordinating internal and external to the company for the resolution of issues.
- Monitoring of Internet links bandwidth utilization and informing the concerned team/vendor
for any unusual chocks or downtime in Internet services.
- Provided the first level of network-related support to banking and other financial corporate
sectors via emails and calls.
- Excellent skills in customer handling.
Experience as Data Center Facility Officer
Habib Bank Limited
28 June 2021
23 February 2023
- Data Center / SAN / Blade Chassis / UPS monitoring.
- Servers Health Monitoring & escalating to relevant team accordingly.
- Assist to the IT Audit team in conducting audits to assess infrastructure, system effectiveness,
security controls, and compliance with IT policies and standards.
- Maintaining documentation of inventory, IT Asset movement and gate pass for audit purpose.
- Take backup inclusive of physical & virtual tape libraries or drives along with disk storage
targets with the coordination with the relevant department.
- To Perform activities related to installing, configuring and managing rack mount/unmount and blade
servers, SAN devices and fiber switches.
- Monitor the temperature of UPS rooms and data centers and the readiness status of related
fire detection and suppression systems.
Experience as IT Operations Engineer
State Bank of Pakistan
01 March 2023
To date
- Monitoring & maintaining of TIER-3 certified Data Center environment and
NOC Operations.
- Managing and monitoring of data center facilities, engaging with vendors to resolve issues related to
UPS, HVAC systems, and fire fighting systems, ensuring optimal performance and minimal
downtime.
- Assist in conducting IT audits to assess infrastructure, system effectiveness, security controls, and
compliance with IT policies and standards.
- Assist in identifying IT infrastructure risks, security vulnerabilities, and areas for operational
improvement of organization’s IT infrastructure.
- To provide technical support for VPN-related issues to internal users, ensuring secure and
consistent remote connectivity across the organization.
- Execute T24 data backup jobs of various systems as per SOP or as directed.
- Generate report of daily to daily, weekly & monthly backups on dell EMC networker.
- Administration of Solar winds (Adding of devices like Servers, Routers, Switches, maintaining &
monitoring of alerts, reports, internet links bandwidth utilization).
- Creation of incidents/case over Jira and Service Desk Portal.
- Coordinate with vendors for the fiber cut, media issues and implementation.
- Locking and unlocking of users ID of the organization.
- Interpersonal, Team Management, Vendor Management skills.
Bachelor 20 March 2017
BS ElectornicsCertified Information System Auditor