Summary of Career
1. A Seasoned Professional with exceptional world-class hands-on experience in Procurement/Purchasing, Management, Enhanced Customer Services, Sales and Office Administration spanning 20.
2. Highly competent in establishing procurement chains that will ensure all goods and services are obtained at the required value and benefits the business from external expenditure.
3. Successfully delivered high-quality service to customers that exceeds expectations addressing customer needs at all costs while maintaining good interpersonal relationship with suppliers, vendors, contractors and service providers
4. Effective in managing, negotiating and procuring materials and all necessary equipments in Construction, Building and MEP.
5. Adept in supervising and directing purchasing functions such a product/service research, vendor selection, price and contract terms negotiation, purchase order completion, etc.
6. Well versed in Procurement/Purchasing practices as well as managing, planning, coordinating and monitoring the physical, environmental and security conditions and general maintenance of the building facilities of a department or other administrative unit.
7. Highly proficient in documentation using MS Office tools for reports generation and correspondences as well as great Marketing/Sales, Problem Solving, Decision-Making, and Presentations skills.
8. Well experienced in communicating with both internal and external clients of diverse academic, ethnic, and cultural backgrounds
9. Able work independently or with team members in varied workplaces/environments with minimal supervision handling multiple workload and highly adaptable to changing professional work environments to implement solutions in an efficient manner
10. Bachelor of Science in Business Administration, Major in Computer Science from The Central Colleges of the Philippines
Experience as CUSTOMER SERVICE REPRESENTATIVE and TEAM LEADER
Connect2 (Phils.) Inc.
15 June 1998
09 April 2004
- Handled call escalations.
- Disseminated update to the team members.
- Contributed to developing and maintaining positive caller relationships.
- Ensured that the skills, qualifications, achievements, and promotion potential of employees are recognized
and fairly considered in the staffing process.
- Encouraged employees to improve their performance to develop their knowledge, skills, and abilities.
- Fostered and facilitated the mobility of employees in the interest of broadening their experiences and increasing their qualifications.
- Handled operations on the assigned team/campaign.
- Complied with required shift schedules and login hours, with adherence to break schedules and after call work in order not to disrupt operations as forecasted.
Experience as ADMINISTRATION AND PURCHASING SUPERVISOR
Connect2 (Phils.) Inc.
01 April 2004
28 November 2008
- Supervised and directed purchasing functions such a product/service research, vendor selection, price and contract terms negotiation, purchase order completion, etc.
- Drafted bid specifications, request bid proposals from vendors and administers contracts for major purchases.
- Ensured stockroom inventory levels are maintained to adequately meet operations need, orders replacement
goods, coordinates organization of stocked items and picks, prepares and issue as requested from submitted
supply requisitions.
- Performed various administrative supervisory functions including monitoring and evaluating worker performance, establishing work priorities and coordinating schedules, maintaining personnel and interviewing, hiring and training staff.
- Prepared budget estimates and monitors departmental expenditures.
- Managed, planned, coordinated and monitored the physical, environmental and security conditions and general maintenance of the building facilities of a department or other administrative unit.
- Secured and coordinated related services with appropriate departments or outside organizations including, but not limited to, housekeeping, heating-ventilation-air conditioning, structural and cosmetic repairs, and maintenance of safety features; solicit proposals and/or bids from alternative service providers where appropriate and make
recommendations for optimal selection.
- Prepared and updated plans for response to and recovery from emergency and disaster conditions as pertaining to assigned building(s); lead and participate in implementation of emergency plans in appropriate situations.
Experience as CUSTOMER SERVICE EXECUTIVE/BID DESK SPECIALIST
OSRP, LLC (A subsidiary of PC Mall), Philippines
05 January 2009
15 February 2012
- Managed Deal Registration Opportunities for IBM and HP.
- Maintained and developed good relationship with customers through personal contact or
meetings or via telephone etc.
- Acted as a bridge between the company and its current market and future markets.
- Displayed efficiency in gathering market and customer info to enable negotiations regarding variations in prices, delivery and customer specifications to their managers.
- Processed Bid Claims with Vendors and Distributors.
- Recorded sales and order information and report the same to the sales department.
Experience as PROCUREMENT SUPERVISOR
Wallem Maritime Services Inc
05 March 2012
30 October 2015
- Established a procurement chain that will ensure all goods and services are obtained at the required value
and benefits the business from external expenditure.
- Forecasted levels of demand for services and products to meet the business needs and keeping a constant check
on stock levels.
- Managed the procurement of materials and all necessary equipments in Construction, Building and MEP.
- Conducted research to ascertain the best products and suppliers in terms of best value, delivery schedules and quality.
- Identified potential suppliers, visiting existing suppliers, and building and maintaining good relationships with them.
- Negotiated contracts and monitor their progress, checking the quality of service provided.
- Evaluated bids and make recommendations based on commercial and technical factors.
- Ensured suppliers are aware of business objectives.
Experience as PROCUREMENT AND LOGISTIC OFFICER
Burnus General Trading LLC
03 October 2016
02 April 2021
- Established a procurement chain that will ensure all goods and services are obtained at the required value
and benefit the business from external expenditure.
- Prepared Purchase Order requisitions for Detergents, Raw Materials(chemicals), Packing
materials, Body Care, and Office Supplies for Local and International suppliers and ensured accurate delivery
dates & Improved lead times by regularly following up on orders and processing Invoices promptly.
- Processed Sales orders for both Local and GCC customers and work permits.
- Ensured accurate delivery and improved lead time with regular follow-up to exceed expectation of every client.
- Responsible for troubleshooting regarding concerns related to International Freight
- Transportation with incoming materials and outgoing finished products to ensure prompt delivery to clientele.
- Performed Dubai Municipality Product Registration Follow up & Updating Status.
- Prepared and Registered documents to Dubai Chamber for Certificate of Origin for Exports.
- Prepared Monthly Invoice Daily Kg wash - Contract Based Customers.
- Import/Export Documentation.
Experience as COUNTER/CUSTOMER SERVICE STAFF
UNITED BROTHERS MOBILE PHONES TRADING LLC
05 April 2021
23 December 2022
- Executed customer transactions regarding cash, money orders and money exchange.
- Recorded Amounts received/issued and prepared reports of transactions.
- Performed all duties as assigned by the manager.
Experience as Procurement Officer
Interpro Wood Industries LLC
02 January 2023
29 February 2024
- Organizing and maintaining a Central facility for the purchase of all goods and services on a ‘Best
Price / Best Quality / Best Credit’ basis.
- Negotiating the Price and Payment Terms with the suppliers.
- Adhering to all Company policies regarding accounting procedures.
- Managing the documents such as Supplier Pre Qualification, Approved Supplier List and
Supplier Evaluation Report.
- Sending enquiries and selecting supplier for Material Arrangement.
- Preparing and processing Purchase Orders in ERP Odoo and ensure timely delivery of goods.
- Monitoring Inventory Levels in Odoo and perform replenishment to maintain Optimal Stock.
- Liaise for any resolution between Vendor/Service. Provider and Customer
- Develop new potential suppliers and adding value to the procurement process.
Bachelor 03 April 2002
Business Administration major in Computer Science